International Business Growth Radio Network
  • HOME
    • YOU >
      • Grow with Us
      • Themes
      • FAQ
    • US >
      • North American Partners >
        • North American Hosts
        • North American Directory
      • Australasia Partners >
        • Australasia Hosts
        • Australasia Directory
      • South Asia Partners >
        • South Asia Hosts
        • South Asia Directory
      • Prime Meridian Partners >
        • Prime Hosts
        • Prime Directory
      • Exec Team
    • LISTEN NOW >
      • OnAir TODAY
      • Show Notes
      • Podcasts
  • News
  • Blog
  • NETWORK
    • Agilerad.io
    • Sponsor Network
    • Special Preferences
    • Privacy
  • NOTES
  • Community
  • APP
  • SHOP

show notes

Stages of Development

Are You Leveraging Your Customer Experience? - Angela Hooper-Menifield

19/11/2020

0 Comments

 
Picture

Angela Hooper-Menifield - "The Business Side of People"

IBGR.Network - PROFIT Radio.
Everything a business owner needs to start, grow or exit a business. Grow With Us.


Introduction
Having the ability to leverage the successes in our business is key in business success.  As business owners, we can leverage ‘wins’ or ‘accomplishments’ in various areas - increased sales, making a difference in the life of others, filling a gap in the industry, or even overcoming many of the barriers that plague business owners.  But one area that we can forget to leverage is in having the best customers.  Today's episode of "The People Side of Business" will pose the question “Are You Leveraging Your Customer Experience?” and discuss ways you can continue to up level in this area..

Show Objectives
  • How to display the value and appreciation that we have for our customers that attracts others?
  • How to go from just having 'customers' to having a higher quality of customers that, when properly leveraged, can bring a sense of pride to the business?
  • Ways to demonstrate value for our customers that will also generate new quality customers and build up our customers ownership and endorsement in our business

Key Issues
  1. Best customers bring brand association - "you must be good if..." 
  2. Use for sales - without excessive name dropping use them as social proof of the company's offer and abilities
  3. Build morale using the idea that we are a leader or about to lead because the best customers choose us

What You Need to Do
  1. Determine what a quality customer represents for your business
  2. Ensure branding, customer acquisition techniques, and strategies are included in both your business and strategic plan
  3. Ensure you not only create a mechanism for your customers to give back to you and your business but also to effectively message their support and endorsement of your business

Shows
Previous: Episode P4.7.6 - Effectively Work as a Team

Next: Episode P4.7.8 - Creating a Culture Of “Going Above & Beyond”

Written by Angela Hooper-Menifield
“The People Side of Business”

Podcast - https://pod.co/the-people-side-of-business-with-angela-hooper-menifield
Instagram - www.instagram.com/Menifield_Assoc
Facebook - www.facebook.com/MenifieldandAssociates
YouTube - Menifield & Associates, LLC
Twitter - www.twitter.com/Menifield_Assoc
LinkedIn - https://www.linkedin.com/in/angelahoopermenifield/
​

P3.07.3NA

0 Comments



Leave a Reply.

    new choice for BUSINESS SEARCH

    ​All IBGR Shows Notes are available for download

    Authors

    - (NA) North American Radio Hosts
    ​- (AA) Australasian Radio Hosts
    - (SA) South Asian Radio Hosts
    - (PM) Prime Meridian Radio Hosts

    Archives

    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020

    Categories

    All
    Season 1 - A. Strategy
    Season 1 - B. Operations
    Season 1 - C. Sales
    Season 1 - D. People
    Season 1 - E. Ownership
    Season 1 - F. Coaching & Consulting
    Season 2 - A. Financial Results
    Season 2 - B. Operational Productivity
    Season 2 - C. Sales Effectiveness
    Season 2 - D. People Performance
    Season 2 - E. Owner As Executive
    Season 3 - C. Customers
    Season 3 - E. Executive
    Season 3 - F. Finances
    Season 3 - IBGR Specials
    Season 3 - O. Operations
    Season 3 - P. People
    Season 3 - Special Series
    Season 4 - Customers
    Season 4 - Executive
    Season 4 - Finance
    Season 4 IBGR Specials
    Season 4 - Market Domination
    Season 4 - Operations
    Season 4 - People
    Season 4 - SPECIAL SHOW
    SPECIAL EPISODE

    RSS Feed

Site powered by Weebly. Managed by Radio.co, Designed by gWORX Media
Photo used under Creative Commons from magerleagues
  • HOME
    • YOU >
      • Grow with Us
      • Themes
      • FAQ
    • US >
      • North American Partners >
        • North American Hosts
        • North American Directory
      • Australasia Partners >
        • Australasia Hosts
        • Australasia Directory
      • South Asia Partners >
        • South Asia Hosts
        • South Asia Directory
      • Prime Meridian Partners >
        • Prime Hosts
        • Prime Directory
      • Exec Team
    • LISTEN NOW >
      • OnAir TODAY
      • Show Notes
      • Podcasts
  • News
  • Blog
  • NETWORK
    • Agilerad.io
    • Sponsor Network
    • Special Preferences
    • Privacy
  • NOTES
  • Community
  • APP
  • SHOP