Building Influence with Customers - Aaron Lee

Aaron Lee - "The New Generation Leader"

IBGR.Network - PROFIT Radio. Everything a business owner needs to start, grow or exit a business. GROW WITH US.

Introduction
How much does a bad review cost your business?

In Episode 5, we discuss building influence to make your best customers an integral component of the growth of your business.

This season, we’re unpacking the tools you need to effectively connect and collaborate with your team. Ready to build your personal toolbox?

The New Generation Leader Toolkit
In each episode, we discuss the building blocks of New Generation Leaders and high impact relationships. Build your toolkit with us this season.

You also need the practical tools of communication within your team. Join our FREE Remote Work Bootcamp and discover the tools leading organizations are using to maximize their team’s communication.

Download the tools we discuss on today’s show and build your New Generation Leader Toolkit!

​Leadership is about Influence. Learn how to build healthy, effective influence with the people in your life. Be more intentional with how you build relationships! Unpack more about the NGL Toolkit at NewGenerationLeader.com/toolkit.
 
Customer Influence as Branding
Skot Waldron is a Brand and Communication Strategist. His work focuses on traditional marketing and branding in addition to how business culture fits into the brand of your business. Follow Skot.
 
They Ask, You Answer
Marcus Sheridan’s comprehensive book explores the marketing strategy of his business employees. If you want to build influence with your customers, consider what Marcus writes in They Ask, You Answer.

Smoky Mountain Cabin Getaway
I mentioned the Smoky Mountain Cabin business where I built my philosophy on customer service with a front row seat to guest expectations, reviews, and making stays incredible. Includes 2 cabins with accessibility features. Visit SmokyMtnViews.com.


This Season’s Lineup

1. Becoming a New Generation Leader (October 8, 2020)
2. Discretion & Discipline in Your Business (October 15, 2020)
3. Motivating for Productivity and Presence (October 22, 2020)
4. Invincible Team Expectations (October 29, 2020)
5. Building Influence With Customers (November 4, 2020)
6. Authority and Responsibility (November 11, 2020)
7. A Seat at the Table (November 18, 2020)
8. Building Values to Last (November 25, 2020)
9. Re-Writing Leadership (December 2, 2020)
10. Clarity on Quality  (December 9, 2020)
11. Team Kryptonite (December 16, 2020)
12. The New Generation Leader Framework (December 23, 2020)
13. Season Recap (December 30, 2020)

What You Need to Do

1. Join Us and receive a weekly newsletter with the program schedule.
2. Listen to the Show or listen to the podcast
3. Download Show Notes each week
4. Assess your team’s True Performance @ NewGenerationLeader.com/IBGR
5. Join the Conversation!

Next Show: Tune in next Thursday for episode P2.06.3 Authority and Responsibility

Written by Aaron Lee, People Strategy Consultant and Host of the New Generation Leader on IBGR.Network. He works with teams in big and small organizations to build people strategy with awesome tools and leveraging technology to improve team performance.

You can connect with Aaron and continue the conversation:
Connect on LinkedIn
Follow on Twitter
Follow on Instagram
Like on Facebook

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