Business Etiquette - Brandon Souba

Brandon Souba - "Success Can Be Fun - With Focus"

Introduction
This week we will tackle business Etiquette. It can be a challenge to stay authentic of who you are and still keep true to a strong business etiquette. But the good news is you can do both. Join us live or listen to the podcast as we cover the why behind having an etiquette, when and where it really matters, what you need to know, and lastly how to improve your etiquette starting today!! Join us for the ride and please share it with the business professionals you know that are always trying to grow personally and professionally. 

Key Issues

1. Understanding why you might need to change your attitude to grow you business
2. Being aware of your etiquette locally and internationally, so you are not limited in your business
3. Perfecting your skills on the phone, in your communication, and in a face to face meeting
4. Breaking down different business etiquettes to better understand your strengths and weaknesses
5. What you can start doing today for success in the future

What You Need to Know

• Why

1. You only get one first impression
2. Your clients can always use someone else
3. You are a reflection of your business

• When it matters

1. Locally with fellow business professionals
2. Traveling for business
3. International meetings

• Areas to focus on improvement

1. E-mails
2. Text
3. Your phone
4. Face to face meetings
5. Zoom meetings

• The 5 Types of Business Etiquette

1. Workplace etiquette
2. Table manners and meal etiquette
3. Professionalism
4. Communication etiquette
5. Meetings etiquette

(credit to https://blog.hubspot.com/sales/types-business-etiquette#)


What You Need to Do

1. Arrive on time
2. Dress appropriately for the WORK
3. Speak Kindly to others and of Others
4. Keep your personal life personal
5. Show Interest in Others
6. Watch Your Body Language
7. Introduce Yourself and Others
8. Let others complete a sentence. 
9. Look for the positive side of the conversation. Don’t be a complainer
10. Consume Food and Drink Correctly
11. Send customized, handwritten Thank You notes
12. Proofread emails for grammar and typo mistakes
13. Put your phone away.
14. Don’t be a business card pusher.
15. Pay attention to names

 

Shows
Previous: Episode P1.04.3NA People Skills for Success
Next: Episode P1.06.3NA Leadership Is Multifaceted

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Written by Brandon Souba

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P1.05.3NA