CONNECTING PEOPLE EXPECTATIONS TO BUSINESS GOALS - Sarita Johan

Sarita Johan - "Build Your Core"

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Introduction
As you are building your business and continue to grow you are driven to build a core that is solid.  Aligning your roles to your business goals is our next step in the journey of people. Your goal,  to create an engaged workforce, you want your people to come to work and feel they are valued and that their contribution matters. 

The number one stressor for employees (found in a Gallup study 31%) was around not knowing what was expected. Unclear expectations = confusion = frustration = low performance and can eventually contribute to people leaving your business.

In reverse you as the leader could experience the same, not understanding why your people are not performing and end up being frustrated. People either way can only thrive if they know what is expected. 

So in order for this to unfold we need to connect people expectations to business goals. We also need to have an understanding of your peoples personal goals. 

In the last 5 shows we covered the importance of core values, standard operating procedures, position descriptions, setting expectations and how all of this leads to clarity for you and your team allowing you and your business to achieve your business goals. 

The key to successful individual excellence lies in the combination of both skills and mindset. Adding people to your team is important and it is your responsibility to set people up for success. 

Join our community, check out our version of a Chamber of Commerce. Join Up and gain access to our Hosts and access our library of best practices.

Wishing you a fabulous end to your business week.
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Show Objectives
In today's show we continue the conversation about setting expectations, understanding the importance of aligning position descriptions with your business goals. Getting the layers right in your business is key. Hiring for the sake of hiring is what we want to avoid. Review what positions need to be filled as well as identifying your skill pool to achieve your business goals.

​By continuing to create clarity you will encourage your team to contribute and achieve. And as always the aim of the game is to provide your client with the best possible experience.

Key Issues 

1. Organisational expectation not clearly defined 
2. Communication of expectations not trickling down through the entire organisation
3. Position descriptions are not linked to business goals
4. Resource planning lacking
5. Performance reviews are not connected to business goals 

 
What You Need to Know 

1.  The tiers of how to flow the business goals throughout the organisation 
2.  The organisational structure needed to achieve goals 
3.  Understanding the insights of what skills you need, values and employees behavioral styles to assist with resource planning
4.  Ensure feedback flow is created to keep all people up to date, sharing information with your team in regards to the business goals 
5.  Knowing which measures to use to avoid disconnect between business goals 

 
What You Need to Do 

1. Prepare the organisational goals with your team  
2. Positions are clear and new or existing team members are the right fit and have the natural talent and skills to perform their roles
3. Create a resource plan and use this as a planning tool
4. Conduct periodical review meetings to discuss business goals 
5. Encourage feedback loops for team members, make it a two way communication process
6. Discuss career opportunities with your team, creating pathways 

 
Written by Sarita Johan

We are approaching  the end of 2020, it is a perfect time to slow down to speed up. 

If you are committed to hit the ground running in 2021 and your aim is to get your team thriving I am offering my free Business Health check on-line tool, it will provide you with insights identifying where your focus is required. Contact me via e-mail for more information saritaj@sjcoaching.com.au. You can also join my community facebook group, where I will be sharing useful tools to help you on your people journey. 

Shows
Previous: Built your Core, Episode 6 You get what you accept
Next: Episode 8 The power in knowing 

If you have any questions or would like more info on how to unlock your inner genius You can connect with Sarita on any of her social platforms or via e-mail.
W www.sjcoaching.com.au

E  saritaj@sjcoaching.com.au
Linkedin https://www.linkedin.com/in/eq-leadership-coach-business-coach/
Instagram https://www.instagram.com/sjcoaching/ 

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