James W. Bryant - "Better You 4U - An Entrepreneur's Journey"
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For there to be a solution there first must be a problem. Many businesses fail to clearly define the problem that they are solving for their customers. Businesses are great at talking about the technical capabilities of their products and services, but people do not buy technical capabilities. People buy solutions to their real or perceived problems. When developing a product or thinking through how you want to market or launch your product, answering this one question from the perspective of your customer is critical: “What problem does this product of service solve?”.
One of the most effective marketing strategies is still word of mouth. People are more likely to buy and support products that they can envision a person like themselves buying or using.
The power of Your brand is the power of your community!
Episode Objectives - The Why
Over the past 3 weeks we have talked about the importance of building a community around your company, brand, or your unique ideas. A community is important because it allows you to engage with your potential customers, testing products and concepts, to build trust, and to add value. Last week we spent time talking about getting to know you customer. This week takes an more in depth look at positioning your product as the solution to your customer’s problem. You thought you just sold products and services but in reality, you sell solutions! At the end of the time together today you will have a framework to develop and position your offer as the solution to your customer’s problem.
Key Issues - Owner Perspective:
You are in the business of selling solutions.
Your revenue growth is directly tied to your ability to meet your target customer’s needs.
The way your product is positioned can change its perceived value.
What You Need to Know - The What
What You Need to Do - The How
Formula for developing a compelling offer:
Compelling Offer = The right audience + The Right solution + The right time + The right price
Key Questions to Consider When Designing Your offer
What are you selling? Not what is the product but what solution are you selling?
Who is your ideal customer for this product?
What will cause this customer to take immediate action on this offer?
At what price point?
Focus on Solutions!
What problem does this product solve for your customer?
What life transformation will this solution bring?
What obstacles are getting in the way of your customer purchasing the offer?
What are the objections?
How can you use these objections to talk about the benefits of your product?
Why should this customer buy this product now, today?
What value can you add to make this offer more compelling and time sensitive?
Previous: Know you Customer
Next: Designing the Customer Journey
James W Bryant
I am extremely motivated to make a positive impact on the world by helping people strengthen their inner hero. I believe the many people settle for mediocrity, and are unaware of the greatness that lies within. It is my honor to help you realize your potential so that you can achieve everything you desire overcoming any and every obstacle along the way.
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