DO I REALLY WANT EVERYBODY THINKING LIKE ME? - WILLIAM EASTMAN

PROFIT RADIO..."Let's Grow Together"

Introduction
Today I am wearing my E Hat - Owner as Executive. That means instead of spending my time being consumed by working IN the business, working in the PRESENT, I can now work ON it and the FUTURE.

The second issue is the Stage of Growth. We are at Stage III where the concern is to readjust your market and offer focus PLUS build the infrastructure for real growth. You achieved sufficient and predictable cash flow so the pressure is off. Now the question is what did we learn about our offer and the market? What did we learn about our potential growth? And - what must we build to achieve all of the growth possible?

We will start with the most organic of all platforms - how do we approach solving problems and making decisions?

Last thought before we start, I want to invite you to my new group on our Community of Commerce - Living the Life . If you are a serial entrepreneur and looking to discuss how to build a business that runs itself so you can start running multiple businesses - this is the right spot.
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Listen>Apply>Engage
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Objectives - The WHY
Although this will evolve over time, what appears to be just a 'nice' thing to do, it is really the future of how the business will operate. Think about how different your role and the company's performance will be if everyone uses a proven model for getting at the root cause of problems and then arrive at the best decision. It won't always be right - just most of the time and with the same track record as you.
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Key Issues - ​Owner Perspective:

1. Ensuring the root cause is identified
2. Best Solutions are selected
3. Repeatable and used through the organization.

What You Need to Know - The WHAT

• Understand and Select the Best Problem Solving Model for the Organization
• Understand and Select the Best Decision Making Model for the Organization

What You Need to Do​ - The HOW
Problem Solving

1. 5 Whys - break down the problem.
2. Ishikawa Diagram (Fishbone) - provide structure.
3. Brainstorming the 5 Ms - all of the possible causes
4. Nominal Group - group selects the root cause(s) from the list.
5. Statement of the Problem and Solutions Conditions for decision Making.

Decision Making

1. QFD (Quality Function Deployment) - based on Problem Statement and Solution Conditions, the best solution for stakeholders.
2. Sequence the Solutions - QFD recommendations placed in order of build or implementation.
3. Research the Solutions - subgroups analyze the solutions to complete the build or implementation details.
4. Cost/Benefit for each Solution - final check to ensure solution meets requirements and risk is managed.
5. Select best Implementation Choice for the Solution - submit final list to Operations and/or Marketing & Sales.

The purpose of this show was to cover the an approach to problem solving and decision making that once you have it right - making company wide. We shared ours, the 5X5 which maybe appropriate for you or not. That is up to you and make that apparent now.
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Make sure you leave some thoughts in the comment section below. I am interested in continuing the conversation.

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