Earn the Ask with Angela Chaney - Interview with Charlotte Purvis, author of The Customer Communication Formula
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So glad you took the time to download my show notes for episode 3, Season 4 of Earn the Ask! I’m excited to talk with Charlotte Purvis today. She’s a customer service expert, coach, and author of The Customer Communication Formula
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Book Suggestions from This Episode
Engagement Equity: Earn the Ask by Angela Chaney
The Customer Communication Formula by Charlotte Purvis
Segment 1: Introduction to Charlotte and the 3-F Formula
Segment 2: More Specifics about Charlotte’s Book
Segment 3: The 3-F Formula and Power Players
Segment 4: The 3-F Formula and Empathy
Previous: Episode 2: Using Engagement Equity to Identify and Market to Your Niche
Next: Episode 4: Season 4 Build a Strong Network with Engagement Equity
Written by Angela Chaney
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