Engaging Your People for Success- Ep 1 Season 4. Kick off to Season 4, Key People tips and tricks - Lisa Askwith

Lisa Askwith - "Engaging Your People for Success"
 
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INTRODUCTION
Show Objectives - The Why
The Importance of Engaging your People for Success- Key people tips and tricks for season 4. In this Episode I will cover some of the key people tips, tricks and strategies that you can focus on as you start 2021. After all you want to get ahead of the game and start off 2021 as you mean to go on……. Being a fantastic people leader, with an extensive people management tool kit that can get you through any situation. As that will make all of the difference to your success.  I will also focus on your business from the point of view that it is up and running and looking to increase its success.

To call in today and ask a question, please use

Meeting ID
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 Key Issues - Owner Perspective:
Don’t let your business suffer, let me help you make your business the best that it can be by utilizing your greatest assets, Your People!!!! 

After an unbelievable 2020 that included a global pandemic that no one saw coming we are now finally into 2021, well done on being here and making it through 2020! No matter what you have endured you are here and listening and that means you have decided to stand up and move forward, well done on making that decision!
I am going to help you make the most of 2021, let’s find the good things together, no matter what happens next! I am passionate about exceptional leadership, and I believe you can really only achieve long term sustainable business success by engaging your people to get you there. This episode will focus on giving you a range of key quick to use tips that I will explore further during season 4. That way you have some great, easy to use options as you head into 2021, that will help you be the best that you can be, and you can target the shows that you really need to make sure you listen to in order for you to get all of the information that you can use.
What You Need to Know - The What
Each show this season builds on core knowledge that will help you develop a world class People Engagement tool kit. Many shows interlink and support each other in order to allow you to gain in depth knowledge of the strategies and key people needs that you can focus on in your business. Make sure you download the show notes for each episode as I will always include the key strategies so you can take them away to use for yourself or your business.
Season 4 Episodes
    Ep 1
7 January 2021
The Importance of Engaging your People for Success- Key people tips and tricks for season 4

Ep 2
14 January 2021
Did my Strategy Eat my Culture and make it a mess?

Ep 3
21 January 2021
Why am I losing so many of my People?

Ep 4
28 January 2021
Why Promotions without a Career path can destroy your business.

Ep 5
4 February 2021
Why can’t I successfully Recruit?

Ep 6
11 February 2021
Formal Training programs are vital for business success

Ep 7
18 February 2021
Developing your character as an authentic leader who inspires trust, culture, and innovation.

Ep 8
25 February 2021
How to grow your Business success through continuous improvement.

Ep 9
4 March 2021
Performance appraisals don’t have to be scary! The conversations can and should be positive and rewarding.

Ep 10
11 March 2021
How leaders become authentic by coaching, mentoring and displaying empathy

Ep 11
18 March 2021
Separating Mismatches form the Business and dealing with difficult conversations

Ep 12
25 March 2021
Keys to achieving Outstanding Leadership

Ep 13
1 April 2021
Engaging you People for success, key leadership and culture builders

 
What You Need to Do - The How
Key Tips to get you started today
It is very worthwhile that you keep in mind the rapidly changing workforce and its needs, as you are developing your people engagement tool kit. We are now regularly impacted by things such as;
 

• The Gig economy.
• Gen Y and beyond being more focused on finding something that fits culturally with their beliefs and having a high willingness to change roles if they don’t.
• The death of the long term job.
• Then out of the box things like a global pandemic
• WFH
• Remote workforces
• AI              
• Staff expect to feel valued

Always keep these key changes in mind as they will affect the entire culture of your business, and hence the people. Your leadership team should always be planning for the future so staying aware of key trends and preparing to integrate them is another key aspect of engaging your people.

Ensure you have fair, achievable and accessible career paths that are supported by an exceptional leadership team

 
This is important for a few reasons;
 

• Employee’s will stay if they can follow a pathway that is clear and supported
• Career paths provide brilliant ways for employees to gain further training and be of greater value to your business, as well as themselves.
• Staff progressing through the business and staying helps promote a culture that is positive and rewarding, and encourages shared success
• Staff feel more valued and therefore more engaged if they can follow a career path

Hiring the best Talent is a crucial leadership skill
 
First you need to decide what the best talent looks like, and there are many ways to get the overall picture, lots of websites give reviews, and matching job requirements and salaries,  for all roles and they allow you to target the right people and remunerate them accordingly.
 
However, then you need to really know what you are hiring for, it may sound basic but is often overlooked leading to wrong selections and poor outcomes.
 
Then you actually need a robust and up to date relevant recruitment process……sadly this is often missing from many businesses.
So what is a great recruitment process? Key points to consider are;
 

• Company Brand……or lack there of…..or worse negative reviews
• What are you actually recruiting for
• Is the role right
• Who is managing the process? Are they actively involved?
• When was this last reviewed?
• Is there a solid and relevant JD in place?

Servant Leadership- Originally coined by Greenleaf in the 1970’s

Servant leadership is a method of development for leaders. Servant leadership stresses the importance of the role a leader plays as the steward of the resources of the group, and teaches leaders to serve others while still achieving the goals set forth by the business.

“The servant-leader is the servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions”

Greenleaf- The ten principles of servant leadership

1. Listening.
2. Empathy.  
3. Healing. 
4. Awareness. 
6. Conceptualization.
7. Foresight.  
8. Stewardship.  
9. Commitment to the Growth of People. 
10. Building Community. 

Coaching
Coaching is one of the key traits of an outstanding leader.
Coaching is defined in many ways. The essence of coaching is:

• To help a person change in the way they wish and helping them go in the direction they want to go.
• Coaching supports a person at every level in becoming who they want to be.
• Coaching builds awareness and empowers choice that leads to change.
• It unlocks a person’s potential to maximise their performance. 
• Coaching helps them to learn rather than teaching them.

Coaching is a learned skill, and like a muscle it is one of those things that can be developed with training and use. The more you practice it the stronger it gets, until it becomes second nature and forms a key part of your core business skill set.

What You Need to Do- exceptional Leadership is crucial for your long term Business Success

1. Determine the level of leadership in your business.
2. Develop a plan for corrective action.  This plan should be developed in consultation with the executive team.  Address the performance problem not the problem of the “person.”
3. Engage the Executive team to drive leadership as a core concept of their roles
4. Execute the plan 
5. Evaluate progress
6. Ensure leadership is a core accountability in performance appraisals

So be an outstanding leader, or to develop them, you need;

• An organisation that is geared towards leadership, with the support tools and beliefs
• Understanding and ability to develop servant leadership, which in turn then allows you to show true authenticity, empathy, and character, creating trust and encouraging your people to feel engaged and follow you.
• Employ coaching and mentoring, regularly until you are so good at it, that they become second nature.
• Discover your purpose and communicate it.
• Develop a growth mindset  

Leadership is the largest driving force that will make or break your culture, and hence your people and business. It is key to put the time into not only getting this right, but making it exceptional.

 
Shows
●      Previous: Episode 13 Season 3 - Review of Season 3 - Key people engagement tool kit items for you to focus on.
●      Next: Episode 2 -  Did my Strategy Eat My Culture and Make a mess? - How to interrogate your strategy and review it against the needs of your business culture to ensure you are developing a leading company and not just an average one.
 

Written by Lisa Askwith

Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of  EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA and BBA. Lisa has worked for some of the largest companies in the world and successfully led restructures and change management programs in order to improve the bottom line through engaging the people for success, while developing exceptional leaders who can make a positive impact on Culture and long term business sustainability.

You can connect with Lisa on any of her platforms

LinkedIn Lisa Askwith - Director - Apex BRS
https://www.apexbrs.com/
https://www.facebook.com/ApexBRS
https://tockify.com/ibgrnetwork/pinboard?search=lisa&startms=1602216000000

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