Engaging Your People for Success- Ep 13 Season 5. Key Leadership and Culture Practices to Ensure you can engage Your People for Success, with Andrew Bryant.

Engaging Your People for Success- Ep 13 Season 5. Key Leadership and Culture Practices to Ensure you can engage Your People for Success, with Andrew Bryant.
 
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INTRODUCTION
Show Objectives - The Why
Leadership and Culture- The Importance of Engaging your People for Success

In this Episode Andrew Bryant and I will cover some of the key people tips and strategies that you can focus on as you continue to build your people management toolkit. Both in terms of your personal leadership success and supporting your people to build a successful culture. After all, you want to get ahead of the game and go on to be a fantastic people leader, with an extensive people management tool kit that can get you through any situation. As that will make all of the difference to both your success, and that of your business.  People are the glue that holds your business together, without them being engaged and supporting you, your business will constantly be putting out fires and leaking money. You also want to have a business that is sustainable and able to innovate to help achieve this. 

In order for this to be a reality for you, you need a positive culture driven by engaged people who value their roles and care about the success of the company. Then you will find you can really capitalise on your greatest asset- Your People as they will be the ones to take your business to greater levels of success. 

To call in today and ask a question, please use

Meeting ID
meet.google.com/rvd-gppn-ksw
Phone Numbers
(‪US‬)
‪+1 617-675-4444‬
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 Key Issues - Owner Perspective:
Don’t let your business suffer, let me help you make your business the best that it can be by utilizing your greatest assets, Your People!!!! 

After an unbelievable 2020 we are now finally firmly into 2021, well done on being here and making it through 2020! No matter what you have endured you are here and listening and that means you have decided to stand up and move forward, well done on making that decision!

I am going to help you make the most of 2021, let’s find the good things together, no matter what happens next! I am passionate about exceptional leadership, and I believe you can really only achieve long term sustainable business success by engaging your people to get you there. This episode will focus on giving you a range of key quick to use tips that Andrew and I will review together. That way you have some great, easy to use options that will help you be the best that you can be.

​What You Need to Know - The What
Each show this season builds on core knowledge that will help you develop a world class People Engagement and leadership tool kit. Many shows interlink and support each other in order to allow you to gain in depth knowledge of the strategies and key people needs that you can focus on in your business. Make sure you download the show notes for each episode as I will always include the key strategies so you can take them away to use for yourself or your business. These all come together in today's Season finale as we really focus on leadership and culture.

Season 5 Episodes

​Ep 1
8 April 2021
Engaging Your People for Success- Why this is crucial to your personal and business success.

Ep 2
15 April 2021
Slow down your attrition and save you business thousands

Ep 3
22 April 2021
Has your Strategy forgotten about your Culture?

Ep 4
29 April 2021
How to make your business attract the best People

Ep 5
6 May 2021
Improve your business by developing your people carefully and ensuring promotions are fair

Ep 6
13 May 2021
How to develop your character as an Authentic leader

Ep 7
20 May 2021
How to shift your mindset and fully benefit from establishing formal training programs

Ep 8
27 May 2021
Continuous improvement is something every business can benefit from

Ep 9
3 June 2021
Positive performance appraisals and internal accountability are key for engaging your people

Ep 10
10 June 2021
Business mismatches are costly and easily overlooked- don’t let this happen to you

Ep 11
17 June 2021
Become an Exceptional Leader

Ep 12
24 June 2021
Developing yourself and your team as outstanding Leaders

Ep 13
1 July 2021
Key Leadership and Culture practices to ensure you can engage your people for success

What You Need to Do - The How
Key Tips to get you started today
It is very worthwhile that you keep in mind the rapidly changing workforce and its needs, as you are developing your people engagement tool kit. We are now regularly impacted by things such as;
 

• The Gig economy.
• Gen Y and beyond being more focused on finding something that fits culturally with their beliefs and having a high willingness to change roles if they don’t.
• The death of the long term job.
• Then out of the box things like a global pandemic
• WFH
• Remote workforces
• AI              
• Staff expect to feel valued
• An agile workplace is needed for success

Always keep these key changes in mind as they will affect the entire culture of your business, and hence the people. Your leadership team should always be planning for the future so staying aware of key trends and preparing to integrate them is another key aspect of engaging your people. Change is our working reality, don't be scared of it, instead look for ways to incorporate it into your business, and it will take you to greater levels of success.

Hiring the best Talent is a crucial leadership skill- focus on developing it!
 
First you need to decide what the best talent looks like, and there are many ways to get the overall picture, lots of websites give reviews, and matching job requirements and salaries,  for all roles and they allow you to target the right people and remunerate them accordingly.
 
However, then you need to really know what you are hiring for, it may sound basic but is often overlooked leading to wrong selections and poor outcomes.
 
Then you actually need a robust and up to date relevant recruitment process……sadly this is often missing from many businesses.
So what is a great recruitment process? Key points to consider are;
 

• Company Brand……or lack there of…..or worse negative reviews
• What are you actually recruiting for
• Is the role right
• Who is managing the process? Are they actively involved?
• When was this last reviewed?
• Is there a solid and relevant JD in place?

Value Creation through Career Paths- Your people need to feel valued and this is a key step to achieving that.

Ensure you have fair, achievable and accessible career paths that are supported by an exceptional leadership team

This is important for a few reasons;
 

• Employee’s will stay if they can follow a pathway that is clear and supported
• Career paths provide brilliant ways for employees to gain further training and be of greater value to your business, as well as themselves.
• Staff progressing through the business and staying helps promote a culture that is positive and rewarding, and encourages shared success
• Staff feel more valued and therefore more engaged if they can follow a career path

Developing your Personal Leadership- Always focus on this

You may not have given much thought to how adults learn and retain knowledge, but in fact research shows they can be broken into 3 different learning styles….now these are not exclusive, there is overlap, but generally people are more dominant in one area. Knowing this will help you understand how your audience reacts to uptake of knowledge and will help you streamline and prepare key communications with your people.
 
These are;
 
Visual learner
Auditory learner
Kinesthetic learner


Servant Leadership- Originally coined by Greenleaf in the 1970’s- A key to your success

Servant leadership is a method of development for leaders. Servant leadership stresses the importance of the role a leader plays as the steward of the resources of the group, and teaches leaders to serve others while still achieving the goals set forth by the business.

“The servant-leader is the servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions”

Greenleaf- The ten principles of servant leadership

1. Listening.
2. Empathy.  
3. Healing. 
4. Awareness. 
6. Conceptualization.
7. Foresight.  
8. Stewardship.  
9. Commitment to the Growth of People. 
10. Building Community. 

Coaching
Coaching is one of the key traits of an outstanding leader. It is something that can be learned and will set you apart as a great leader if you can teh habits on board and make them part of your leadership style.

Coaching is defined in many ways. The essence of coaching is:

• To help a person change in the way they wish and help them go in the direction they want to go.
• Coaching supports a person at every level in becoming who they want to be.
• Coaching builds awareness and empowers choice that leads to change.
• It unlocks a person’s potential to maximise their performance. 
• Coaching helps them to learn rather than teaching them.

Coaching is a learned skill, and like a muscle it is one of those things that can be developed with training and use. The more you practice it the stronger it gets, until it becomes second nature and forms a key part of your core business skill set.

What You Need to Do- exceptional Leadership is crucial for your long term Business Success

1. Determine the level of leadership in your business.
2. Develop a plan for corrective action.  This plan should be developed in consultation with the executive team.  Address the performance problem not the problem of the “person.”
3. Engage the Executive team to drive leadership as a core concept of their roles
4. Execute the plan 
5. Evaluate progress
6. Ensure leadership is a core accountability in performance appraisals

So be an outstanding leader, or to develop them, you need;

• An organisation that is geared towards leadership, with the support tools and beliefs
• Understanding, and ability to develop servant leadership, which in turn then allows you to show true authenticity, empathy, and character, creating trust and encouraging your people to feel engaged and follow you.
• Employ coaching and mentoring, regularly until you are so good at it, that they become second nature.
• Discover your purpose and communicate it.
• Develop a growth mindset  

Leadership is the largest driving force that will make or break your culture, and hence your people and business. It is key to put the time into not only getting this right, but making it exceptional.
 
Shows
●      Previous: Episode 12 Season 5 - Developing Yourself and Your Team as Outstanding Leaders.
●      Next: Episode 1 Season 6 - Structure your Business for Your People
 
Written by Lisa Askwith

Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of  EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA and BBA. Lisa has worked for some of the largest companies in the world and successfully led restructures and change management programs in order to improve the bottom line through engaging the people for success, while developing exceptional leaders who can make a positive impact on Culture and long term business sustainability.

You can connect with Lisa on any of her platforms

LinkedIn Lisa Askwith - Director - Apex BRS
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