New week, same perspective with greater conviction.
After being attentive to the weekend news about the continued arbitrary government response to COVID19, there is only one course for the business owner - ignore their word salad of concern and work around it.
Being passive and waiting for the right decision will put you out of business. There are only two ‘people’ who have that right - you and the customer.
IBGR is committed to your success and our programming is for legal aggression (OK, I’ll make it nicer - assertiveness) to open, stay open, and be profitable.
Unlike the rest of society - we have your back.
As a Business Owner I need to buy into the concept of a self-managing organization. This doesn't mean I surrender control or 'let the inmates run the asylum'. Instead is an expectation that the people I hire will do their jobs and be responsible for the results. In order to make that a reality I have to provide sufficient information on performance to take action.
More on the concept of a self managing organization, it is a topic we will come back to many times over the year.
The concept is simple: put a dashboard in front of the people doing the work so they can act without being told, and combining dashboards into scorecards at the management level.
Here are the opening questions"
What You Need to Know
What You Need to Do
This is not an exhaustive list or the last word on building Dashboards and Scorecards, but it is enough to get started. Your first success will generate other success until everything that should be measured and managed will.
Written by: William Eastman
Episode A4.003: Create Visual Metric Displays (in work spaces and platforms)
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