The following is an approach we used for years designing training programs in the hard and soft skills. This is not about the Manual you create, it is a process for determining the gap between a specific employee's ability and job requirements. Use this process and the Training Manual will be more a collection of other documentation and a sequence for moving to skill mastery.
Next Show: B.012 Building A Strategy Process
new choice for BUSINESS SEARCH
All IBGR Shows Notes are available for download