EPISODE B3.004 Creating Process Metrics to Manage

RESULTS RADIO..."Let's Grow Together"

Introduction
Good day and hope you are looking forward to a productive week.
This week we are announcing our new community - The Community of Commerce for all insiders. Everyone who has JOINED US and become an inside we are moving off of the weebly web platform to a community site on Tribe. 

This will provide an opportunity to share information, ask questions, and gain support for starting, growing, or exiting your business.

It is our version of the Chamber of Commerce - what it could have been instead of what it has become. This community has one goal - your success as a business owner to build generational wealth for your family. That growth will create more and better jobs in your local community.

It is a stand alone (outside the control of the arbitrary large providers) platform that provides entrepreneurs and business owners a space for the free and open exchange of ideas.

As a member of IBGR's Community of Commerce you can:

1. Follow other users including the OnAir Talent and Executive Team at the station.
2. Ask and answer questions about starting, growing, and exiting the business from our OnAir team and each other.
3. Follow any member of the Community to stay abreast of their latest business insights as well as building your own following.
4. Start discussions to stimulate input from other members of the Community.
5. Create and vote in Community polls.
6. Post and comment on posts and blogs.
7. Access and share content entrepreneurs and business owners can use.

We built this beyond the reach of the 'masters of the universe' so you can speak your mind.

On a closing note, if you want to know what drives everything we do - checkout this article: usatoday.com/story/tech/2020/07/23/yelp-says-half-restaurants-brought-down-covid-19-wont-reopen/5492283002/

And that is just restaurants - what about everybody else?
Have a great business week.
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Show Objectives
This show focuses on the basics of matching processes with metrics. The issue is simple: determine the time a process takes from beginning to end and select the right metric. Then break the process down to steps and measure the performance of each step. Finally close out by measuring waste and bottlenecks.​

Key Issues - Owner Perspective:

1. Mapping a process, mapping the necessary processes.
2. Measuring the overall process.
3. Measuring steps in the process.
4. (Measuring waste and obstacles in the process.

What You Need to Know

• EPISODE B.002 UNEVENNESS OR MURA
• A4.003 CREATING VISUAL METRIC DISPLAYS
• EPISODE E4.002 SELL SOON OR REINVENT - THE CAPACITY AND SALES PLAN FOR HOCKEY STICK GROWTH

What You Need to Do​​

1. Map the target process from beginning to end (or use a purchased process) and establish DTD Metrics (Dock to Dock)
2. Break the macro process into major steps or phases. and establish TaKT Metrics (First Time Thru) for each.
3. Indicate the path each complete step follows as it moves to the next step and establish WIPI Metrics (Waiting Time).
4. Identify critical equipment and people at each major step or phase and establish OEE Metrics (Uptime).

One Last Note: This handles the owners Efficiency and Waste Metrics, not Scheduling.

Shows

• Previous: EPISODE B3.003 ALIGNMENT OF PROCESSES WITH CUSTOMERS
• Next: EPISODE B3.005 One Platform