Episode B4.008 Platform Enables Autonomy and Right First Time Performance

1/9/2020

RESULTS RADIO..."Let's Grow Together"

Introduction
Hope everyone is looking forward to a great week. We have a few announcements to make about growth of the IBGR Network.

First, we are doubling the number of new and returning visitors to the site. July was twice June’s numbers and we beat July’s numbers over the weekend.

Second, with the addition of Gambia on Sunday, IBGR is now heard by entrepreneurs in 100 countries. That is 51% of all the countries on the planet.

Third, we have declared war on Covid19. That is not on the disease itself, just a worse variant of the flu. Our declaration is aimed at those politicians and bureaucrats that are making arbitrary, non-science based decisions on economic activity. People with no skin in the game, collecting checks from our taxes are deciding which business lives or dies. If you do your own research, a stark reality will become apparent - what is happening in your country is not based on science - it is based on power and control.

Check these articles out as reference points:

Put all of this together and we are your advocates against the forces of statism and command economies. We understand entrepreneurs are a different breed that don’t live by the leave of others - why? Because everyone at and associated with the station are entrepreneurs. We are building a network of ideas, insights, and tools that will help you navigate the pandemic and beyond.

JOIN our community and Let’s Grow Together!

Have a great business week.
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Show Objectives
It’s time to evaluate the performance, efficiency and effectiveness of the platforms you have been using in your business. Do your employees have enough information to make decisions and are they equipped for Right First Time Performance? Now is the time to ensure all systems are working properly and all people know how to do their job right the first time without a lot of direct supervision. The question to answer is this, “If all company management were absent with only the workers remaining, could the work get done, do they have what they need?”

Key Issues - Owner Perspective:

All of the information required to execute a job is easily accessible,
Company has extensive library of information if a job/tasks needs research beyond the assignment,
Current and historical performance data is easily accessible,
Real-time help is easily accessible

What You Need to Know
If your platform does not enable autonomy and Right First Time Performance before starting Stage IV, don't start now or your business will crash. Get very clear on what is essential then your key focus is that all the people in your organization have all the information necessary to do that job. The ability to research and find information, and access help if they can't figure it out is crucial to your continued business growth. People must be able to work without waiting for information or help. If your platform doesn't achieve that minimum, it's useless. Don't start aggressively selling if this isn't resolved, it is better to stay at stage III than kill the business in stage IV.

What You Need to Do

Determine if your current platform enables autonomy and right first time performance. If not - STOP! You MUST get this resolved before beginning to aggressively sell your product or service.
If your platform does allow for autonomy - continue to monitor key areas to ensure Right First Time Performance. This must be part of your metrics.
Focus on continual improvement of information dissemination, real-time access and enabling autonomy. Track when and why people couldn't access or find what they needed when it was needed - is it data entry - people not putting it in, is it storage - its there but nobody can find it, or the personal really isn't looking.

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