Author's Notes
We are introducing a new format to our Show Notes and Broadcasts. We received feedback our podcasts are too long (average 26 minutes). The shows have been restructured into 13 minute segments - each with a specific objective. Segment 1: What the show will cover and why it is important. Segment 2: What do you need to know to take action. Segment 3: How do you apply it and the tools available, and Segment 4: Tips and Insights from our experience. Thanx for the Feedback and keep it coming. What are Today's Topics & Why is it Important? This one of those times when what you think or believe about a topic that is critical in the minds of others is critical. The opportunity to open in the near future, in June, will have some remaining hoops to jump. These will come from government edicts and most importantly from employees and customers. I must deal with their fears and concerns to reestablish a relationship and generating revenue. The key: what will it take to get my employees back and customers engaged? Knowledge to Take Action Latest Research on employee and customer expectations reopening from the pandemic:
What You Need to Do
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