IBGR - RESULTS Radio Network.
Everything a business owner needs to start, grow or exit a business. Come grow with us. Introduction Excited and engaged customers bring in 23 percent more profits so it goes without saying that it’s worth pursuing. Engaging with our clients can manifest in many forms; through email marketing or having customers walk into your store. Engagement is also a measure of effectiveness in the world of social media. The purpose of today’s show is to recognise that securing a client isn’t the same as having an engaged client and today we’ll talk about the difference. Show Objectives - Know how to engage hearts, minds & pockets
Key Issues
What You Need to Do
2. Live Your Values 3. Be consistent with your messaging. Only communicate what you can ACTUALLY deliver.
Shows Previous: Episode C2.010 Metrics & Analytics – Tweak and Repeat Next: Episode C2.012 Summary of Season 2 & SEASON 3 OVERVIEW Resources: http://www.gallup.com/services/169331/customer-engagement.aspx. Written by Vicki Abraham
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