Episode D.028 Working With the "S" Supportive Personality Style

Show Objectives
​We have all heard of IQ. Most of us have spent years in school working to raise our Intelligence Quotient so we can effectively use our minds. Did you know there is also a PQ or Personality Quotient? PQ refers to your ability to understand yourself and others in order to increase effective communication and teamwork. Studies show that intelligence developed through traditional education and experience accounts for only 15% of workplace success. The other 85% of workplace success comes through the use of people skills. 

Four Steps to Raise your PQ

1. Understand yourself and filter it through your personality style
2. Understand another person by filtering it through their personality style
3. Adapt your style to connect and create better relationships
4. Build better teams by teaching them to recognize the personality styles of coworkers and make adaptations to increase productivity and communication among employees

Identify Your Employee’s Personality Style
Everyone has a unique personality. There are two questions that need to be answered in order to identify your employee’s personality style.

1. First ask yourself, “Does this person seem more Outgoing or more Reserved?” This is what we call the “motor” or what drives them.
2. Then ask yourself, “Does this person seem more Task-Oriented or more People-Oriented? This is the compass that steers them.

When you combine the answer to these two questions it determines your employee’s predominant personality style or temperament. 
The 4 temperaments are are:

1. D (Outgoing-Task Oriented)
2.  I  (Outgoing - People Oriented)
3. S  (Reserved - People Oriented)
4. C  (Reserved - Task Oriented)

Main Characteristics of the “S” Supportive personality style:

1. Warm and friendly
2. Understanding
3. Patient
4. Easygoing
5. Good Follow-through

Value of the “S” Supportive personality style to your company

1. Good listener
2. Team Player
3. Loyal and reliable
4. Dependable
5. Works well under authority

Danger Zones when working with the “S” Supportive personality style

1. Resistant to change
2. Holds feelings inside
3. Difficulty establishing priorities
4. Sometimes oversensitive

Greatest Fear: Loss of security and stability

​​Written by: Donna Kunde