EPISODE D2.002 Access to Business Information

Introduction
New week, same perspective with greater conviction.

After being attentive to the weekend news about the continued arbitrary government response to COVID19, there is only one course for the business owner - ignore their word salad of concern and work around it. 

Being passive and waiting for the right decision will put you out of business. There are only two ‘people’ who have that right - you and the customer.

IBGR is committed to your success and our programming is for legal aggression (OK, I’ll make it nicer - assertiveness) to open, stay open, and be profitable.

Unlike the rest of society - we have your back.

Listen>Apply>Engage
​
Show Objectives
The issue with today's show is simple, it is not about sharing business information, it is about how much to share with whom and when.

​Look at your people resources as a bunch of batteries all with their own voltage. The problem in most businesses is they are not hooked into the circuit so the total of performance is less than the potential of each individual.

This will not totally solve that problem and is the focus on the entire D Track - People, but that journey starts here - what are they allowed to know and what do we expect they will do with it.

Key Issues - ​Owner Perspective:

1. Every successful leader and manager has high expectations for their people - people will work up or down to your expectations,
2. If you select right - you will have people who are willing to be held accountable for performance and appreciate when given a chance to hold themselves accountable,
3. In order for people to self-correct before you have to intervene they need information on the business, their performance, and their contribution to success or failure.

What You Need to Know
Performance Expectations

• Vision>Mission>Values create general expectation for performance and behavior;
• Position Descriptions provide specific expectations for performance;
• Written Performance Expectations provide specific expectations for performance.

Information Access

• Look at a job from the perspective of the employee and ask yourself - what information would I need to do the job successfully?

What You Need to Do

1. Make a decision on the information that is (1) public - anybody can know, (2) private - only employees/owners of the company can know, (3) personal - things that only you should know.
2. Make a decision on a platform - at some point meetings and paper will become too complicated and time consuming - look at subscribing to an intranet like gSUITE or ZOHO
3. Using the platform administration of security, determine what information is available to whom.
4. Final Check - review each positions access to information and ask yourself "is there enough information for the person to do their job?"
5. Adjust as needed.

Shows

• Previous: EPISODE D2.001 OVERVIEW OF PEOPLE FOR STAGE II BUSINESSES
• Next: D2.003 Frequent Management 1:1 Time