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As a business owner and entrepreneur, no one is more excited about the vision and mission of your business than you are. You are the expert. But as you grow, how do you bring this same level of quality to the rest of the team? How do you help your team care as much about this business as you do?
Show Objectives - The Why
This episode gives you a glimpse inside the qualities and traits of world class organizations bringing high quality work across their enterprises, dive into what makes them tick, and help you apply these principles to your business from day 1.
Key Issues - Owner Perspective
What You Need to Know - The What
Teams tend to function at less than 60% of their true potential.
Lost revenue from underperforming teams (ie teams functioning <60%) could be costing you more than $200,000 in lost revenue per team each year. Gallup weighs in on the high costs of turnover and lost productivity.
High performing teams bring high quality work to the table every day, bringing their best and fighting for the highest possible good of every customer, vendor, and co-worker.
What You Need to Do - The How
Here is an example of the 5 Why’s from the High Velocity Edge:
Problem: The vehicle will not start.
Why? – The battery is dead. (First why)
Why? – The alternator is not functioning. (Second why)
Why? – The alternator belt has broken. (Third why)
Why? – The alternator belt was well beyond its useful service life and had not been replaced. (Fourth why)
Why? – The vehicle was not maintained according to the recommended service schedule. (Fifth why, a root cause)
Previous: Episode D2.009 Challenging Work
Next: Episode D2.011 Reward for Performance
Written by Aaron Lee, People Strategy Consultant and Host of the New Generation Leader on IBGR.Network. He works with teams in big and small organizations to build people strategy with awesome tools and leveraging technology to improve team performance.
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