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This week the discussion is on the importance of having Standard Operating Procedures (SOP) available for all processes. When we think of the documentation required to run and manage our business, many business owners and managers can mix the need for policies and procedures, SOPs, processes, and best business practices.
During the session today, we will ensure to highlight some differences in the requirements between a process and SOP. The process is used to ensure stakeholders are aware of the workflow. However, the SOP will provide the high-level elements and break them down into more details.
Imagine being in a factor where the workers are unsure and unfamiliar with the equipment and how to operate. What would be your response to the individual when they get hurt on the job and never provided the proper safety measures? This goes beyond simple training. Employees must be aware of the proper processes and standard operating procedures for the job.
Knowing the ins and outs of SOPs will not only provide safety and security for employees but also eliminate the risk of lawsuits and losing money.
The objective this week is to highlight areas of the SOP for business owners to take action. You will walk away knowing how to write an SOP for your business. You will also understand the reasons processes are so important for your business.
What You Need to Do
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Next: Episode D3.005 Information Necessary to Perform is Readily Available
Written by Dr. Tracie Lashley
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