IBGR - RESULTS Radio Network.
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Throughout our adventure as a Business Leader we’ll discover that in order to scale our businesses we need to employ the right team members to meet our business needs. Employing people is without a doubt one of the biggest investments we’ll make in our business. Initially investing time and resources to find the right fit for each unique role, then it’s about continuing their development and equipping them in such a way that we can ultimately delegate and have the business run without us. Sounds like a pretty sweet deal doesn’t it?
As a business owner myself I know how powerful the application of this understanding was for me. Now, I coach my clients through this process too, when people operate from their strengths and know their roles-- both of which are critical for the overall success of a business, something magical happens. As business leaders it is important that we remember that we too need to continuously evolve and adapt to support our people. As Jack Welch states, Before you were a leader it was about growing yourself, now that you are the leader it is about growing others.
Show Objectives - The Why
When it comes to leadership and growing our people into leaders themselves it is important to have good processes in place and have clarity around which areas you need to support your people in.
The key to successful individual excellence lies in the combination of a person’s behaviour, values and personal skills.
The key to a successful leader is their level of self-awareness and authenticity. Why? If you as a leader understand your own behaviours and motivations it is easier to understand others. By understanding where you have clarity and focus it becomes easier to coach others.
Remember all individuals are unique and what works with one might not work for someone else.
In stage 3 we look at what is called Next Act using IBGR’s stages of business growth.
Key Issues - Owner’s Perspective
EPISODE D.009 LEADERSHIP OF INDIVIDUALS,
EPISODE D.008 TREATING PEOPLE AS INDIVIDUALS,
EPISODE D.011 DEALING WITH PERFORMANCE PROBLEMS
Four of these styles:
3. Affiliative, and ... 4. Democratic
... promote harmony and positive outcomes, ...
while two styles
1. Coercive and ...
. ... can create tension, and should only be used in specific situations.
Goleman and his co-authors say that no one style should be used all of the time. Instead, the six styles should be used interchangeably, depending on the specific needs of the situation and the people that you're dealing with.
So in summary which style we adapt to will often be in response of the behaviour of others.
What You Need to Know - The What for individuals
When it comes to the critical success factors of an individual it is important to understand:
What You Need to Know - The What for teams
When it comes to the critical success factors of a team we can summarize it across these 3 areas:
What You Need to Do - The How with individuals
What must I start doing?
What must I stop doing?
What’s not worth continuing doing?
What You Need to Do - The How with teams
The goal is to understand your people and know when to address what is individual performance and what is team performance.
Continuous development of your people to achieve mastery,mastery is achieved by repetition, adapting, tweaking.
Previous: Episode D3.009 Understand Personal Impact on Customers and the Business
Next: Episode D3.011 People Have the Authority to perform Their Jobs
Written by Sarita Johan
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All IBGR Shows Notes are available for download