International Business Growth Radio Network
  • HOME
    • YOU >
      • Grow with Us
      • Themes
      • FAQ
    • US >
      • North American Partners >
        • North American Hosts
        • North American Directory
      • Australasia Partners >
        • Australasia Hosts
        • Australasia Directory
      • South Asia Partners >
        • South Asia Hosts
        • South Asia Directory
      • Prime Meridian Partners >
        • Prime Hosts
        • Prime Directory
      • Exec Team
    • LISTEN NOW >
      • OnAir TODAY
      • Show Notes
      • Podcasts
  • News
  • Blog
  • NETWORK
    • Sponsor Network
    • Special Preferences
    • Privacy
  • NOTES
  • Community
  • APP
  • SHOP

show notes

Stages of Development

Episode D5.011 (AA) Quick at Separating Mismatches from Business

23/9/2020

0 Comments

 
IBGR - RESULTS Radio Network. Everything a business owner needs to start, grow or exit a business. Come grow with us.

Introduction

People are the powerhouse behind everything, they are an intrinsic part of your business, and your everyday life. If you can't engage and work with them in a mutually beneficial style then everything suffers.

I passionately believe in not only ensuring your people are engaged, but in putting people at the centre of the work equation. Whilst the business, or product, or service, is still vitally important, it is the people that will ultimately make or break your company's success.

Many Business owners forget this, and get too heavily involved in metrics, ignoring the empathetic leadership that is needed to build a successful company culture. Culture is king especially now that the new generation of workers want to feel connected, valued and able to make a difference in their organisations…...or they move quickly.

In today’s show I will take you through the steps for giving you many different ways in which you can structure your business to make sure it is able to identify Mismatches early, and remove them as efficiently as possible.


Show Objectives

A business mismatch is not just people and beliefs, it can also be processes and implementation. Both are key parts of what can make or break your business, so by the end of show you will have;
 
  1. A strong grasp on the key processes required to identify mismatches early
  2. Clear direction for developing your business processes in the best possible way
  3. Clear direction on how to recruit, train and develop your employees in a way that  matches the business needs as well as their needs
  4. A range of ideas that you can implement in your business as soon as possible.
  5. The understanding of how to provide clarity and accountability through performance  reviews, KPI’s and contracts, that are positive and sustainable.


Key Issues to be identified in your business

  1. do the standard operating procedures and positions contain clear performance standards? Who owns these?
  2. Are performance 1:1 meetings occurring between leaders and their direct reports?
  3. Is there documentation on performance? 
  4. Is there a policy or informal rule for 'probation'? 
  5. Is there an arbitration clause in employment contracts? 
  6. make the decision sooner rather than later, focus on performance.


What You Need to Do

Ensure your hiring managers/leaders are involved in all steps of the recruitment process. With a key focus on the correct Job Descriptions, and performance reviews during probation

Recruitment:
  • Agreement on role characteristics against KPI’s/team fit/JD
  • Development of short list criteria
  • Division of tasks- HR vs recruiting manager
  • Advertising- sign off requirements and authorisation
  • Candidate selection- short list
  • Phone interviews
  • Face to face interviews
  • Offer
  • On boarding
  • Probation review

So to summarize, some of the key things that you need to have in your business to quickly remove mismatches (and get the best results) are;

  1. Robust recruitment process with engaged hiring managers
  2. Up to date, fair and consistent JD’s, Contracts and KPI’s
  3. Consistent and Fair performance appraisals
  4. Structured induction with regular reviews and performance check points with the hiring manager for the entire probation period
  5. A clear and actionable probation process
  6. Engaged and culture driven leaders to monitor and apply all of the above
  7. Documentation must be clear, relevant and kept


Something for you to think about as you assess your company moving forward is;
Work gets done through people and highly engaged employees result in lower turnover, higher morale, increased productivity and enhanced business results. This is what you want to achieve.

Some businesses, once they have achieved robust systems and processes for identifying mismatches early which are firmly in place, then take the step to build a safety mechanism for continual review, sort of a resilience nerve center, audit review, or risk management process. This allows them to ensure the key aspects of identifying mismatches early, in both people and process are continually reviewed and don't get forgotten.


Shows
Previous: Episode D5.010 Retaining the Best Talent  
Next: Episode D5.012 Summary of Season 2 People Stage V 

Written by Lisa Askwith

The Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of  EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA.

You can connect with Lisa on any of her platforms

LinkedIn Lisa Askwith - Director - Apex BRS
https://www.apexbrs.com/
https://www.facebook.com/lisa.askwith

​
0 Comments



Leave a Reply.

    new choice for BUSINESS SEARCH

    ​All IBGR Shows Notes are available for download

    Authors

    - (NA) North American Radio Hosts
    ​- (AA) Australasian Radio Hosts
    - (SA) South Asian Radio Hosts
    - (PM) Prime Meridian Radio Hosts

    Archives

    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020

    Categories

    All
    Season 1 - A. Strategy
    Season 1 - B. Operations
    Season 1 - C. Sales
    Season 1 - D. People
    Season 1 - E. Ownership
    Season 1 - F. Coaching & Consulting
    Season 2 - A. Financial Results
    Season 2 - B. Operational Productivity
    Season 2 - C. Sales Effectiveness
    Season 2 - D. People Performance
    Season 2 - E. Owner As Executive
    Season 3 - C. Customers
    Season 3 - E. Executive
    Season 3 - F. Finances
    Season 3 - IBGR Specials
    Season 3 - O. Operations
    Season 3 - P. People
    Season 3 - Special Series
    Season 4 - Customers
    Season 4 - Executive
    Season 4 - Finance
    Season 4 IBGR Specials
    Season 4 - Market Domination
    Season 4 - Operations
    Season 4 - People
    Season 4 - SPECIAL SHOW
    SPECIAL EPISODE

    RSS Feed

Site powered by Weebly. Managed by Radio.co, Designed by gWORX Media
Photo used under Creative Commons from magerleagues
  • HOME
    • YOU >
      • Grow with Us
      • Themes
      • FAQ
    • US >
      • North American Partners >
        • North American Hosts
        • North American Directory
      • Australasia Partners >
        • Australasia Hosts
        • Australasia Directory
      • South Asia Partners >
        • South Asia Hosts
        • South Asia Directory
      • Prime Meridian Partners >
        • Prime Hosts
        • Prime Directory
      • Exec Team
    • LISTEN NOW >
      • OnAir TODAY
      • Show Notes
      • Podcasts
  • News
  • Blog
  • NETWORK
    • Sponsor Network
    • Special Preferences
    • Privacy
  • NOTES
  • Community
  • APP
  • SHOP