Episode D5.012 (AA) Summary of Season 2 People Stage V

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Introduction
People are the powerhouse behind everything, they are an intrinsic part of your business, and your everyday life. If you can't engage and work with them in a mutually beneficial style then everything suffers.

I passionately believe in not only ensuring your people are engaged, but in putting people at the centre of the work equation. Whilst the business, or product, or service, is still vitally important, it is the people that will ultimately make or break your company's success.

Many Business owners forget this, and get too heavily involved in metrics, ignoring the empathetic leadership that is needed to build a successful company culture. Culture is king especially now that the new generation of workers want to feel connected, valued and able to make a difference in their organisations…...or they move quickly.

IBGR is committed to your success and our programming is designed to give you the tools and resources as well as the one percenters you might be missing that are the difference between feeling like you are treading water and chasing your tail versus on the up track and master of your domain..

Have a fantastic week,and I hope you enjoy today's show, adn take away what you need to help achieve greater success in your business.


In today’s show I will take you through the 10 topics we discussed in Season 2, Stage 5 People. Iiwl give you a variety of key pointers to focus on,a dn tips that you can apply to your business from all of the topics. Enjoy a fast paced download of information that will help your business in all things People..


Show Objectives - The Why

People are the powerhouse behind your business success…...or the toxicity behind its failure and decreasing revenue. As a business owner it is your job to ensure that you have systems, processes and strategies in place to ensure it is the first of these two options. Today's show will give you a smorgasbord of ideas, tips and triks tht you can use.


Key Issues - Owner Perspective:

1. Company Provides a Career Path (23JUL20)
2. Promotions Based on Performance, not Connections (30JUL20)
3. Formal Training Programs for Job Demands & Career Development (6AUG20)
4. Responsible for Continuous Improvement (13AUG20)
5. Relationship with Management and Ownership is Open and Based on Trust   (20AUG20)
6. Performance Appraisals are Formal (27AUG20)
7. Leaders Act More Like Coaches (3SEP20)
8. Hire the Best Talent (10SEP20)
9. Retaining the Best Talent  (17SEP20)
10. Quick at Separating Mismatches from Business (24SEP20)

What You Need to Know - The What- Segment 2

The first step to being able to fully engage your people and develop the best outcomes for them and your business is to get your recruitment practices right. It might sound simple, but many businesses overlook this, or think they don't have time for it…..and it always leads to disaster. Make the time, you need too, especially as this links to the biggest element in any business: your culture, without the right people you will never achieve the culture you need to really drive your business.

As recruitment is a key preventive measure there is a standard process chart I would recommend you develop for your business. The key steps for this are;

Recruitment:

• Agreement on role characteristics against KPI’s/team fit/JD
• Development of short list criteria
• Division of tasks- HR vs recruiting manager
• Advertising- sign off requirements and authorisation
• Candidate selection- short list
• Phone interviews
• Face to face interviews
• Offer
• On boarding
• Probation review

 
All of these points work together to help you stop mismatches.
 
So, being a good corporate citizen, something for you to think about as you assess your company moving forward is;

Work gets done through people, and highly engaged employees result in lower turnover, higher morale, increased productivity and enhanced business results. This is what you want to achieve.

Our entire season focuses on giving you the tos to achieve this level of engagement.


​What You Need to Do​​ - The How- Segment 3

Some key tips and needs for all areas of People in your business

A couple of key tips to remember before we start Season 3 next week and really deep dive into Engaging your People;
 

• Always document everything that requires an outcome or action
• Robust recruitment processes hand in hand with detailed inductions are critical
• Up to date, fair and consistent JD’s, Contracts and KPI’s
• Consistent and Fair performance appraisals
• Career laddering
• Access and encouragement to focus on continuous improvement
• Trusted and capable leadership team who provide mentoring
• A clear and actionable probation process
• Engaged and culture driven leaders to monitor and apply all of the above
• And don’t forget the value of good documentation!!!!!!
• All of these points work together to enable your business to perform to the highest level, and engage your staff and encourage them to stay, achieve, and innovate for your success and theirs. 

Previous: Episode D5.011 Quick at Separating Mismatches from Business   
Next: Season 3 Overview 

Written by Lisa Askwith

The Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of  EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA.

You can connect with Lisa on any of her platforms

LinkedIn Lisa Askwith - Director - Apex BRS
https://www.apexbrs.com/
https://www.facebook.com/lisa.askwith

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