EPISODE D6.002 Act Like An Owner

Introduction
New week, same perspective with greater conviction.

After being attentive to the weekend news about the continued arbitrary government response to COVID19, there is only one course for the business owner - ignore their word salad of concern and work around it. 

Being passive and waiting for the right decision will put you out of business. There are only two ‘people’ who have that right - you and the customer.

IBGR is committed to your success and our programming is for legal aggression (OK, I’ll make it nicer - assertiveness) to open, stay open, and be profitable.

Unlike the rest of society - we have your back.

Listen>Apply>Engage
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Show Objectives
This show we are going to take a different perspective and one that will be used going forward - who's perspective is critical in this Topic and Growth Stage. As the business owner you need to understand how the employee see the business and therefore what do they need to do to positively impact it.

Key Issues - ​Employees Perception:

1. They have the necessary data to make the best decisions.
2. They have the competence to make the best decisions.
3. ​They have the authority to make the decisions required for their position.

What You Need to Know
From the Owners Perspective:

1. Make our Vision>Mission>Values information available for everyone including training - make sure everyone understands.
2. Invest time, and money if you have it, into building job and business competence in employees - the ROI is enormous and in in your best interest.
3. Balance the equation, giving people more responsibility than the authority to perform is a formula for frustration - forces people to beg!

What You Need to Do
Starting with the necessary data, what does it mean from the employees perspective:

• The company's Vision>Mission>Values are clear and understood;
• The company's strategy or game plan for the year - how does my position affect it is clear and understood;
• The company provides the necessary information so I can take action without supervision (if competent) or being to told to act.

Competence or Skill Mastery:

• Competent for the performance/technical aspects of my job;
• Competent for the performance/technical aspects of other jobs in my work group;
• Competent for the business demands of the job.

Authority = Responsibility:

• Can I act on my own or need permission? What level of initiative do I have?
  • Act
  • Act, then advise
  • Advise, then act
  • Wait

Shows

• Previous: EPISODE D6.001 OVERVIEW OF PEOPLE FOR STAGE VI BUSINESSES
• Next: D6.003 Willingness to be Accountable