Episode E4.010 Organize top customer forums for input and cementing relationships
RESULTS RADIO..."Let's Grow Together
We are now in 120 countries world-wide and part of our listener base, all within our first 2 seasons or 5 months of broadcasting. Entrepreneurs and owners in 62% of the global business community are tuning in daily - thank you.
There are three more weeks of shows left - 010 through 012 before Season 3 starts and everyone is excited about our hard launch on October 5th from the Kilo Market (Australia, New Zealand, Singapore, Philippines, Taiwan, Hong Kong, and surrounding areas).
There are several ways you can interact with the station and our OnAir Hosts:
JOIN our Community and Let’s Grow Together!
Have a great business week.
Show Objectives - The Why
What we are doing with this “customer forum” idea is to take a mastermind approach where the owner is creating a group of customers that meet on a frequent basis and discuss business issues. They share their issues and provide help to each other to improve the respective businesses. In this setting the owner solicits from their customers to improve the business - products, services, or the experience. It is 1 of 6 methods of collecting customer information to run a customer intimate business.
This move will put you at a totally different level than the competition. There are very few, very few small businesses that employ this large business technique. If you are going to get the most out of this stage of business growth, you need strategic partnerships - remember nothing on spec - speculation.
Key Issues - Owner Perspective:
What You Need to Know - The What
Napoleon Hill first coined the term “Mastermind” in his book Think and Grow Rich. In the book he defines a mastermind as, “Coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose.” Hill goes on to say, “No two minds ever come together without, thereby, creating a third, invisible, intangible force which may be likened to a third mind.”
When you take the time to organize your top customers, create goals and objectives, give them a reason to want to participate and gather their input and cement your relationships, you will be able to gain business and technical insights from new perspectives while bringing customers together and inside your business. These customers will become brand ambassadors for your business and willingly want to contribute to your growth and success.
What You Need to Do - The How
Written by Donna Kunde
Leave a Reply.
new choice for BUSINESS SEARCH