The Practice Domains
Strategy & Organizational Development Services Our knowledge base of professional services focused on improving the long term, strategic health of a company. The Strategy component covers general business planning, organizational design and development, initial public offering, and the strategic aspects of mergers and acquisitions. The Organizational Development component focuses on systematic change to achieve strategic goals. This Professional Services Practice includes Strategy, Segmenting the Market and create a Distinctive Brand, Design the Organization, Build a Plan, create a High Performance Culture, and manage the process of Change. Operations Management Services Our knowledge base of professional services focused on improving the operational aspect of an organization, which are often targeted at a specific process or function. These services include business process re-engineering, total quality management, logistics, and project management. This Professional Services Practice includes Performance Improvement, Operations Risk, Research and Development, Customer Management, and Financial Operations. Technology Services Our knowledge base of professional services focused on improving the way organizations store, retrieve, disseminate, and utilize information. These services include IT strategy planning, design and analysis, and implementation. As second segment of focus is the application of Science and Engineering concepts, practices, and theory to promote business needs. This Professional Services Practice includes IT Strategy & Planning and IT Design & Architecture. Human Resource Services Our knowledge base of professional services focused on improving the business performance of organizations through issues around people. Historically, Human Resources has been focused on the roles of control and compliance: operational and administrative tasks such as payroll and benefits, legal compliance, recruiting, on-boarding, and training. All of these activities continue to be important management tasks, but effective Human Resources today is more about the strategic alignment people issues to organizational objectives. The effective management of human resources and ensuring people are a competitive advantage has 4 major components: Compliance, Safe Work Environment, Discretionary Performance, and Pay and Benefits. Financial Performance Services Our knowledge base of professional services focused on business valuation, reinvestment into growth, cash flow management. This practice covers sell side Mergers & Acquisitions (divestitures, private and public company sale), buy side M&A, Mergers, Joint Ventures and other business combinations. This includes financial restructuring, distressed debt and M&A situations, fairness opinions, board of directors advisory role (strategic business review, including both M&A, and non-M&A strategic initiatives), review of capacity (marketing, sales, production, service) and its return on budget. This Professional Services Practice includes Capital Strategy, Shareholder Strategy, Merger & Acquisition Strategy, and a Growth Strategy. Marketing & Sales Services Our knowledge base of professional services focused on improving the way organizations manage the entire customer (marketing, sales, and service) life cycle. These services include market share management, market segmentation (total available market and specified available market), traditional and virtual marketing methods, tactics of pricing and terms, sales - opening-moving-closing, and up- selling with existing accounts. This Professional Services Practice includes Marketing, and Sales. Our next episode is on Consulting Models.
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