Have Autonomy To-Do-The-Job Right First Time - Angela Hooper-Menifield

Angela Hooper-Menifield "The People Side of Business"

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Introduction
One of the greatest issues associated with employees can be the confusion as to what level of autonomy they have to perform their duties.  Some of these issues can include:

• Are  they failing to operate at the full extent provided to them?
• Do employees have sufficient autonomy?
• Can a business manager provide autonomy while still exercising the level of control and authority needed to run a business?

Show Objectives
Today’s show will speak to how as a business owner we can provide our employees with the proper level of autonomy to do the job right the first time as well as how the given employee can operate in the proper level of autonomy to complete their given tasks and responsibilities.

Key Issues

1. Business Owners take risks everyday and one of the greatest risks we often face is the possibility that someone we hired will not perform the job or task with the level of care, concern, professionalism and customer service we desire.  Business owners also know that “the buck stops here” so it can be a challenge to relinquish control.
2. Employees have often felt the brunt of the leader when making a mistake or dropping the ball.  As such, they often struggle with operating in their level of given autonomy.
3. Business leaders feel torn between wanting employees to exercise control and make decisions within their scope of authority while feeling as if their employees are disregarding their thinking and opinions.

What You Need to Do

1. Educate those you lead and manage know the extent of their authority and how to operate within such
2. Equip your team with the tools and resources needed to make decisions and feel comfortable doing so
3. Empower other with the knowledge and awareness that ‘failing’ does not make them a failure and as such, they have freeness speech and a safe place to fail

Shows
Previous: Episode P3.04.3NA Sense of Accomplishment at the End of the Day
Next: Episode Episode P3.06.3NA Effectively Work as a Team 

Written by Angela Hooper-Menifield
“The People Side of Business”

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P3.05.3NA