Ep. 9 How Are You Treating Your Customers?
Have you ever received a bad review? Can you not take a vacation because no one can run your business without you there? Do you empower your staff to do the right thing no matter the cost?
All of the answers to those questions lead back to customer service. In today's show we will look at culture and how it DRIVES your business’s customer service. If you want more positive word of mouth and raving online reviews, you need to not only create a culture everyone wants to be a part of, but live your culture every day and lead by example.
What You Need to Know:
Exceptional customer service is the unconditional commitment to giving the highest level of product or service to every person, regardless of the circumstances.
8 Best Customer Service Companies:
How to Improve your Customer Service:
Previous: Running a Successful One to One
Next: Special Guest Clint Pulver
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