How to Embrace Emotional Intelligence for Business Success - Dr. Tracie Hines Lashley

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Introduction
Business Emotional Intelligence (EI), also known as Business EQ, requires using your interpersonal and intrapersonal intelligence to direct focus on underlying behavioral traits and critical emotions that will forecast professional performance. Self-awareness and the awareness of employees and other staff are key to Business EI.

Personal emotions and behaviors at work will also affect potential and performance. Leaders and team members must focus on EI and understand the impact that it has on personal success and the success of others. Business EI consists of seven primary clusters, which are decisiveness, motivation, influence, adaptability, empathy, conscientiousness, stress resilience, and self-awareness.

Now, let us WomanUP and watch how your business will THRIVE!

Show Objectives – The Why
The objective during this show is to explain business EI and bring awareness to women business owners and leaders. The show will provide actionable steps to take for your business to focus on the key aspects of EI. How can you THRIVE by allowing people to have the authority to perform their jobs? This can be accomplished with cognitive processing, adding value, contribution, purpose, effort, engagement, and capitalizing on opportunities.

Key Issues – Owner Perspective

1. Business owners are not willing to make decisions with EI in mind
2. Motivating staff is non-existent or not effective
3. Business owners may not have influence to effectively lead
4. Leadership is not open minded
5. Business owners feel sensitivity is not allowed
6. Business owners are not self-aware

What You Need to Know – The What
1.   Self-awareness and the awareness of others are key to Business EI
2.   Leaders must be sensitive to staff’s emotions
3.   Managers must understand and motivate staff
4.   Managers must understand the importance of effective communication with staff
5.   Employees must be treated with respect
6.   Management strategies should include EI
7.   The behaviors and attitudes of others are affected by EI
8.   A positive response rate from employees is granted when treated with respect
9.   Remember that staff are people before a worker

What You Need to Do – The How

1. Reduce negative emotions
2. Manage stress effectively
3. Be assertive but express difficult emotions
4. Stay proactive
5. Be resilient
6. Build personal relationship at work

Possible Solutions by THE LIGS LLC

1. Provide EIQ and DISC assessments for leadership and the team
2. Conduct workshops around EI
3. Coach leadership through the EI process
4. Conduct strategy sessions for leadership to focus in the right areas

Women of Business THRIVING provides actionable information and practices the team concept using the THRIVE model. The THRIVE model teaches business owners and leaders how to view business with the “heartfelt mindset”, which is deeper than the fixed and growth mindset. To thrive from the heart requires Thought,
Heart feeling, Relationships, Intention, Vitality, and Enrichment. Heartfelt mindsets are actively engaged and involved in contribution and focused on internal and external THRIVING.

Shows
Previous: Episode WoB3.06.3 Strategies to Excel in Building Workplace Relationships

Next: Episode WoB3.08.3 Challenges & Opportunities for Women in Business

Written by Dr. Tracie Hines Lashley, D.M.
CEO, THE Leaders Innovative Growth Solutions LLC
WEBSITE: http://theligsllc.info OR http://drtracielashley.info
EMAIL: growme@theligsllc.com
eBOOKS: http://booksbytracie.com
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