Keys to achieving Outstanding Leadership- Lisa Askwith- Engaging Your People for Success

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Introduction

People are the powerhouse behind everything, they are an intrinsic part of your business, and your everyday life. If you can't engage and work with them in a mutually beneficial style then everything suffers.

I passionately believe in not only ensuring your people are engaged, but in putting people at the centre of the work equation. Whilst the business, or product, or service, is still vitally important, it is the people that will ultimately make or break your company's success.

In today’s show I will take you through the steps for giving you many different ways in which you can structure your business to make sure that you can maximise the potential of your leaders. Outstanding Leadership is the glue that holds a business together, and is the key ingredient for developing and sustaining a positive and successful culture. In recent years there has been a lot of talk about empathy and authenticity in leaders. Both of these topics are now seen to be critical to being an outstanding leader. One who can engage their people and improve, and drive a rewarding and positive culture that leads to amazing business outcomes.

Throughout my career, I have helped many businesses in the area of leadership. Sadly it is a common issue that can have massive negative impacts on both the culture and people, as well as the finances. However, there are several things you can do to turn this around, and ensure you are providing your people with outstanding leaders.  

To call in today and ask a question, please use

Meeting ID
meet.google.com/rvd-gppn-ksw
Phone Numbers
(‪US‬)
‪+1 617-675-4444‬
PIN: ‪923 652 223 1606#‬
More phone numbers

Show Objectives
If all of  your leaders are already outstanding, congratulations, however this is a very rare occurrence! Plus leadership is rapidly evolving to meet the needs of the new generation of workers, as well as the agile, face paced, technology driven workplace we are now finding ourselves in. This means leadership, and what can make it outstanding, has also had to evolve. The good news is that this has been happening now for several years, and we have a wealth of information about what now works, and what your people really need. The shift away from command and control managers has well and truly started, and we are now firmly in a world of inspiring leaders who are committed to authenticity and empathy, as well as their people and diversity.
Today’s show focuses on what leadership really looks like and how you can achieve it across your business. Allowing you to maximise your business results and develop a sustainable and positive culture, run by engaged staff who support the company vision. In short, allowing your business to be the best that it can be!

Key Issues

1. What are the true costs of poor leadership?
   
2. Are leadership qualities quantifiable in the business
   
3. Is leadership a focus of the Executive team or an afterthought?
   
4. Is there a policy around what leadership looks like and what is expected?
   
5. What type of interventions will allow your business to capitalise on outstanding leadership?
   
6. Who decides what outstanding leadership looks like, and makes others accountable for achieving it?
   
7. Has your entire Leadership team really embraced Diversity in all its guises and used it to benefit the people and the company?
   

Servant Leadership- Originally coined by Greenleaf in the 1970’s

Servant leadership is a method of development for leaders. Servant leadership stresses the importance of the role a leader plays as the steward of the resources of the group, and teaches leaders to serve others while still achieving the goals set forth by the business.

“The servant-leader is the servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions”

Greenleaf- The ten principles of servant leadership

1. Listening.
2. Empathy.  
3. Healing. 
4. Awareness. 
6. Conceptualization.
7. Foresight.  
8. Stewardship.  
9. Commitment to the Growth of People. 
10. Building Community. - Note- here I add and stress diversity in building a community!

The Takeaway

Remember the words of John Quincy Adams, the sixth President of the United States, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”  

Coaching
Coaching is one of the key traits of an outstanding leader, in fact it is that important that I dedicated the entire time of Episode 8 to it. So if you have not had a chance to listen to that episode please do.
Coaching is defined in many ways. The essence of coaching is:

• To help a person change in the way they wish and helping them go in the direction they want to go.
  
• Coaching supports a person at every level in becoming who they want to be.
  
• Coaching builds awareness and empowers choice that leads to change.
  
• It unlocks a person’s potential to maximise their performance. 
  
• Coaching helps them to learn rather than teaching them.
  

Coaching is a learned skill, and like a muscle it is one of those things that can be developed with training and use. The more you practice it the stronger it gets, until it becomes second nature and forms a key part of your core business skill set.

Mentoring

Mentoring is a reciprocal and collaborative at-will relationship that most often occurs between a senior and junior employee for the purpose of the mentee's growth, learning, and career development.Mentors often act as role models for their mentee and provide guidance to help them reach their goals. This is a key part of Outstanding Leadership.

Purpose and Growth Mindset
1-     Be 100% accountable
2-     Do not be concerned with what others have- Envy will derail you form your true goals
3-     Become an expert in your field- you will inspire trust
4-     Don’t focus on your failures- own them and learn
5-     Do the work and put in the time
6-     Do what you love for the people that love what you do- This is all about finding your purpose, once you have this you will be unstoppable as an outstanding leader
7-     Don’t focus solely on money- instead focus on creating value
8-     Achieve your outcomes quickly- the first mover advantage is very important for growth
9-     Be grateful for what you have- gratefulness is key for a growth mindset, as the energy it exudes will attract others, develop your mindset and prove you are an outstanding leader.
10-  Become self-aware and understand your purpose- to succeed in life and leadership you need to understand both, and it is also critical for developing a growth mindset that will take you, your people and your business to being the best they can be.

What you need to know?

The are several previous Episodes that touch on the issues that are briefly covered today:

• Episode P5.007 Taking the Pain out of Developing and Making Performance Appraisals Formal
  
• Episode P5.009 How to Hire the Best Talent
  
• Episode P5.010 How to Retain the Best Talent
  

What You Need to Do

1. Determine the level of leadership in your business.
   
2. Develop a plan for corrective action.  This plan should be developed in consultation with the executive team.  Address the performance problem not the problem of the “person.”
   
3. Engage the Executive team to drive leadership as a core concept of their roles
   
4. Execute the plan 
   
5. Evaluate progress
   
6. Ensure leadership is a core accountability in performance appraisals
   

To be an outstanding leader, or to develop them, you need;

• An organisation that is geared towards leadership, with the support tools and beliefs
  
• Understanding and ability to develop servant leadership, which in turn then allows you to show true authenticity, empathy, and character, creating trust and encouraging your people to feel engaged and follow you.
  
• Employ coaching and mentoring, regularly until you are so good at it, that they become second nature.
  
• Discover your purpose and communicate it.
  
• Develop a growth mindset  
  
• Embrace Diversity
  

Shows
Previous: Episode 11 Separating Mismatches from the Business and dealing with Difficult Conversations
Next: Episode P 13  Engaging Your People for Success- Key Culture and Leadership Builders

Written by Lisa Askwith

Director of ApexBRS | ApexBRS, Regional Director of See Global Media, Chair of  EGN Singapore, and Associate Professor Cambridge Corporate University | At the Age of Change, providing the HR component of the Global Executive MBA and BBA.

You can connect with Lisa on any of her platforms

LinkedIn Lisa Askwith - Director - Apex BRS
https://www.apexbrs.com/
https://www.facebook.com/ApexBRS
https://tockify.com/ibgrnetwork/pinboard?search=lisa&startms=1602216000000

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