Leadership Treats People as Individuals - Teena Ogbugoh

Teena Ogbugoh - "Business Processes & People Talk with Teena"
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Introduction
Leadership is influence, nothing more, nothing less, says Dr. John Maxwell. As a business leader, an important component of scaling up your business involves having the right team in an enabling environment where growth thrives. There are different types of leadership styles, behavior and traits that can be found in a person. 
In a work environment, the behaviour and style of the leader is often a reflection of the attitude of their employees and followers.

How a leader treats his followers speaks volume of the nature of the company and the environment. Leadership can either be transformational or transactional. Transformational leadership speaks of the vision, goals and values of the organization and how the leader motivates his people to have a buy-in. It is futuristic. Transactional leadership on the other hand emphasizes results and rewards are based on performance. 

Show Objectives
The show objective this week is to help business owners understand the need to treat people as individuals when it comes to tasks and performance. In many businesses, we have employees who are rewarded for non-performance or overlooked and not adequately rewarded for their performance. Recognizing employees’ competence, skills, strengths, behaviours, willingness and commitment to perform tasks and rewarding on a case-by-case basis will help sift redundancy and lack of commitment. 

Key Issues

1. Individual performance = individual treatment, team performance = team treatment.
2. All leadership styles are driven by the behaviors of others. 
3. Your evaluation of behavior is by task, not an overall assessment.
4. The goal is to train and develop people to achieve mastery as quickly as possible.

Resources: 
EPISODE D.009 LEADERSHIP OF INDIVIDUALS, 
EPISODE D.008 TREATING PEOPLE AS INDIVIDUALS,
EPISODE D.011 DEALING WITH PERFORMANCE PROBLEMS

What You Need to Know

1. There is no one-size fit all leadership style.
2. Employees desire to know they can trust the leader and the system.
3. Employees want to know they are valued by the organization.
4. Trust and communication are important for team cohesion.
5. Business owners/managers should understand competences, skills and abilities of employees.
6. Leadership language can make or mar employee connection and working relationship with customers.

What You Need to Do

1. Understand own strengths, leadership and communication style.
2. Identify individual skills, competences and abilities.
3. Deal with people on an individual basis.
4. Adaptability and flexibility in leadership style.
5. Introduce coaching in the organization.
6. Practice inclusive leadership.
7. Engage employees on a task-by-task basis.
8. Have metrics to measure performance on tasks.
9. Have a clear reward system that measures attitude and aptitude.
10. Have meetings to discuss individual performance expectations and gaps.

Business Processes & People Talk Show with Teena thrives on the concept that people matter and without people in your business, you will not have a business! It teaches business owners and leaders to empower people with the right resources and information to help them thrive and excel, because when people in your business excel, your business will succeed.

Our tribe is growing as we are now heard in over 148 of 195 countries in the world. We invite you to be part of us by joining our community of commerce at www.ibgr.network 

Welcome to the world of entrepreneurship!

Envision>>Empower>>Execute

Previous: Episode P3.09.03 Understand Personal Contact on Customer and the Business 
Next: Episode P3.11.03 People Have the Authority to Perform their Jobs

​Written by: Teena Ogbugoh

WEBSITE: https://joanlugardsconsulting.com
LINKEDIN: https://www.linkedin.com/in/teenaogbugoh
EMAIL: info@joanlugardsconsulting.com
LIFE ON PURPOSE PODCAST: EVOLVE, DARE TO BE YOU
INTERNET RADIO PODCAST:  BUSINESS PROCESSES & PEOPLE TALK

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P2.10.3PM