Wendy Dickinson - "Catalytic Conversation$"
It’s not surprising that our businesses thrive with SOP’s – Standard Operating Procedures. Systems and processes support the growth and development of our businesses.
SOP’s allow the aspects of the business – operations, customer/client sales, people within the company to expand capacity and capabilities. Profitability increases, a greater number of products or services sold flows exponentially, and the Owner Executive is able to grow proportionately.
Lately, a number of my clients have gotten stuck, playing an endless round of the refrain, “But, we’ve always done it that way.”
If you find yourself thinking that thought, please come to a screeching halt. Stop, breathe, and recognize that thought for the red flag that it can be. Today.
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Show Objectives - The Why
Our brains like routine. Our companies and our brains function well within the routines of SOP’s. Due to our brain’s handy Reticular Activating System, RAS for short, we tend to filter out the information that may indicate that it’s time for a change.
That is a problem! Your company is best served by SOP’s that are relevant, efficient, and offer the most cost-effective and productive delivery of your goods or services. The continuation of an SOP is not a given. Set each SOP up to be reviewed, maintained, and then revised if found to be relevant.
Key Issues - Owner Perspective:
What You Need to Know - The What
E5.06.3 (O)X Value Added SOP’s
What You Need to Do - The How
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