People Have the Authority to Perform their Jobs - Teena Ogbugoh

Teena Ogbugoh - "Business Processes & People Talk with Teena"

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Introduction
To be effective on the job, people need to be empowered with authority to perform their jobs. In an organizational setup, authority can mean several things. It is the power of a leader to command subordinates, issue out instructions for them to follow, giving orders and making decisions on behalf of his team.

With authority comes responsibility and for employees within the organization to achieve the business goals and objectives, there is a need for authority to be given to people to perform their jobs and do it right. Employees will grow with increased authority and be willing to take more ownership in the company affairs. Authority does not just come with responsibility but also gives the individual power to take decisions.

There can be instances where the authority given does not match the power that the individual has and this can pose a lot of problems within the organization in getting jobs done. Thus, it is important the authority and power are balanced with responsibility for effectiveness in carrying out tasks and job performance.

Show Objectives - The Why
The show objective this week is to essentially highlight the importance of allowing employees the authority to perform their tasks. Employees must be empowered with authority by leaders to carry out their duties for active engagement and contribution to the overall business objective of the organization. Through strategic employee engagement in processes, leaders can infuse authority, responsibility and delegation for peak performance and effective results.

Key Issues:
Owner Perspective:

1.  Are responsibilities clear? - position descriptions, standard operating procedures,
2.  Are the lines of authority clear - position descriptions, standard operating procedures,
3.  Does the individual have sufficient authority to perform their role without needing high organizational levels to intervene?
4. If responsibility and authority are unequal - reduce responsibilities or increase authority

What You Need to Know – The What

1. Responsibility does not mean accountability. 
2. Micromanaging employees may cause great employees to leave the organization.
3. Employees feel more valued when they are empowered with authority and can take ownership.
4. Task must be delegated but to the right people.
5. Standard operating procedures must provide the authority to complete tasks without asking for permission.
6. Entrust your staff with more responsibility.

What You Need to Do – The How

1. Have clear position descriptions for every job function.
2. Ensure all employees know and understand the SOPs.
3. Empower employees at all levels with authority to do their job.

1. Delegate tasks
2. Encourage communication
3. Allow individual decision making

1. Define tasks and duties to employees with clear expectations.
2. Establish a learning culture for teams.
3. Managers/Supervisors delegate duties based on competencies and skill level.
4. Have clear standards of performance for accountability.
5. Review Job roles and tasks to identify authority imbalance.
6. Communicate all instituted lines of authority to staff at all levels.

Business Processes & People Talk Show with Teena thrives on the concept that people matter and without people in your business, you will not have a business! It teaches business owners and leaders to empower people with the right resources and information to help them thrive and excel, because when people in your business excel, your business will succeed.
Our tribe is growing as we are now heard in over 150 of 195 countries in the world. We invite you to be part of us by joining our community of commerce at www.ibgr.network 

Welcome to the world of entrepreneurship!

Envision>>Empower>>Execute

Previous: Episode P3.10.03 Leadership Treats People as Individuals 
Next: Episode P3.12.03 Resilient Mindset for Winning

​Written by: Teena Ogbugoh

WEBSITE: https://joanlugardsconsulting.com
LINKEDIN: https://www.linkedin.com/in/teenaogbugoh
EMAIL: info@joanlugardsconsulting.com
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