SHARE EXPECTATIONS OF WORK STANDARDS - Colonel Ajai Lal

Colonel Ajai Lal - "Leadershift"

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Introduction
Sharing expectations of work standards within the organization is a crucial function of a leader and business owner. Work standards act as a guide for team members to ensure the work expected is on course. Having expectations of work standards, presents the team from getting off track and wandering off on a tangent. It prevents the employees from periods of stagnation vs. periods of frantic productivity, ensuring that they are efficiently working towards their goals consistently.

The discussion this week will highlight the purpose of sharing expectations of work standards, what it means, and how to ensure you are sharing what employees need, in order to meet the standard set by the organization. 

Show Objective
The show objective for today is to ensure expectations of work standards are clearly communicated within the organization. The focus is to share how to set expectations that are simple and those that can be practically applied, in order to empower the team members to tap into their best potential, not just to meet expectations but exceed them.

Key Issues

1. Employees lack awareness of expectations of work standards
2. Teams lack clarity on their goals
3. Managers do not hold frequent reviews
4. Measurements are not set to effectively evaluate performance standards

What You Need to Know

1. Set Expectations from the start
2. Millennials in particular thrive on discussing diverse perspectives and having expectations clearly communicated to them
3. Communication must be enhanced for clear understanding and effort.
4. If expectations of work standards, viz - team collaboration and empowerment are shared with the employees, it can decrease the attrition rate of the company
5. Sharing expectations of work standards keep employees focused, enhances communication and eliminates stress
6. Sharing expectations of work standards allows for constructive feedback and creates a positive work culture

What You Need to Do

1. Determine what your expectations are
2. Minimize confusion by making expectations clear
3. Focus on WHY expectations are important
4. Help your employees be accountable 

 
Shows
Previous: Episode P2.05.3 Information Necessary to Perform is Readily Available
Next: Episode P2.07.3 Position is Linked to Business Goals and Objectives

Written by Colonel Ajai Lal 
Leadership and Executive Coach | Speaker and International Radio Host | Former Chief Business Officer at NIIT | Colonel in the Indian Army (Veteran) | Former Senior Military Observer – United Nations 
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About Colonel Ajai Lal
Ajai is a recognized expert in coaching and empowering leaders to develop their optimal potential. He is a seasoned global executive and a dynamic speaker who draws from his leadership experiences across a span of 45 years - 25 years in the Indian Army, 15 years in NIIT Ltd. and 5 years as a Leadership and Executive Coach. 

Ajai has developed and mentored rising leaders in the corporate space and in the military. He has received several recognitions in the Indian military, the United Nations Medal for Distinguished Service, as well as numerous corporate awards, including the prestigious ‘Global Leadership Award’.

Ajai has been recently conferred the World HRD Congress 2019 - ‘Dr. Marshall Goldsmith Achievement in Coaching Award’ and the ‘Best in Class Leadership Coach’ at the ‘Thought Leaders’ Summit and Awards’ in 2020.

He has been a coach with IMD Business School, Switzerland for their ‘High Performance Leadership’ program. He has facilitated leadership development programs and coached C-level executives and senior management at various multinational corporations and some of his key clients include Deloitte, Adobe Systems, Edelweiss, Danieli Corus and Thermax Ltd.

For further requirements of Leadership Development or to engage in group / individual coaching you can reach out to him at: ajai@forwardconsultingco.com
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