Bring the customer inside your product / service development process to ensure you are building something they will buy. The product or service of the process is obviously the objective, but there is more. Usually this is the first time that you and the customer have really worked collaboratively and it presents an excellent opportunity to upgrade the relationship, to take it to another level. Today's show is all about process. Show Objective
EPISODE 209: Summary Today's show is really a summation of everything we have discussed not only every Wednesday, but on Monday in Finance and Tuesday in Operations. There is no way we can summarize everything, so we won't try. Topics:
EPISODE 210: Team Chartering Part 1 - Storyboarding the Why This section gets at the heart of the Agile process - how will users use it and what results will they receive? You start with the customer telling the macro story. The easiest method is to tell the story in order, by each step in the process or each person. Once the entire story is told, then take each step or person and drill down - what is the chapter story? Topics:
EPISODE 211: Team Chartering Part 2 - What & How This is TeamBuilding 101 with an Agile twist. The creation of an effective group and building it into a team is an established process. Topics:
EPISODE 212: Team Chartering Part 3 - Who & When The most important question here is do you assign roles or allow people to select? I don't have an answer except if you use some form of personality testing, then use it to at least assign roles in the first iterations. Topics:
Next Show/Chapter 47: Testing the Beta How to apply today's show to your business:
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