The smartest method of defining roles, creating expectations, and providing initial training is the creation of standard operating procedures. Each step in a process requires sub-steps, documentation, tools or equipment needed, preventive maintenance, and specifies everything in 1 location for reference. The process for building SOPs will be covered in other shows. The goal today is to emphasize its importance in placing the right people in the right roles with the highest probability of success.
Given the best practices for building LCP (Lowest Cost Producer) processes and designing work, you will be able to build SOP's (Standard Operating Procedures) that will enable discretionary performance.
EPISODE 33: Summary
What is a SOP? It is a set of steps and substeps based upon the best practices possible now that provides to the user all the information they need to complete assigned tasks. It includes tools, equipment, and documentation required to perform; It is used to document best practices, helps in achieving Lowest-Cost Producer status, and as a training tool.
Once you have assembled the SOPs, it is used as a reference for creating Position Descriptions. Each step, sub-step, and task has a designated position that handles that unit of work. That information is transferred to the corresponding Position Description. The most important result is a more accurate Position Description because it is based on a process, not a function.
EPISODE 34: The Work Molecule
The following is one of the most improtasnt models we share. It is based on the experience of getting the right people in the job. That is driven by what are the process requirements to achieve LCP. In order to write an accurate SOP for how tasks are to completed, the process needs to be mapped and made as efficient and effective as possible. That leads to creating an accurate Position Description and serves as the basis for hiring, promotion, and compensation.
EPISODE 35: Work Requirements & Job Fit
We are going to introduce several new topics today, some are for this show and others are concepts and methods we will use later in the series.
The following are the components of any effective SOP.
EPISODE 36: Creating Basic Process Metrics
The same is true here as in Episode 35, we are introducing concenpts and metods for later use in the series on HR.
Next Show/Chapter 12: Position Descriptions
How to apply today's show to your business:
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