Solve Problems Early and Build Trust by Listening Before You Speak - Florin Lungu
FLORIN LUNGU - “ENTREPRENEURIAL MINDSET” SHOW
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Steven Sample, in his book The Contrarian’s Guide to Leadership, writes,
“The average person suffers from three delusions:
I know to be guilty of all three.
I will never forget a conversation I had with my wife Florina when she confronted me about my poor listening skills. She said, “You’re not listening to me. You seem distracted when I talk to you. You keep your laptop in front of you and you’re not paying attention to me.”
That surprised me because as most people, and more importantly, as a professional coach, I thought I was a good listener. But I was wrong. The first thing I did was to apologize and I then started to try to change that and become a better listener.
Show Objectives - The Why
If you doubt we all need to improve our listening skills, consider this thought by show host Larry King who said, “I remind myself every morning: nothing I say this day will teach me anything. So, if I’m going to learn, I must do it by listening.”
I keep it close to me because I have to remind myself all the time to listen more than I speak.
Key Issues - Owner Perspective:
The biggest challenge business leaders face is they believe as leaders they have to have answers and they believe talking is more important than listening. This makes them poor listeners.
I always remind myself that when my lips are moving, I’m not selling, I’m telling. And that is true in business with our team, with clients, investors, as much as it is true with family and friends.
Listening is way underrated and most of us could probably get better at doing it.
What You Need to Know - The What
Why Listeners Are Better Entrepreneurs and Business Leaders
What You Need to Do - The How
How do I know I need to become a better listener?
Here is an idea of how you can know that: give yourself a listening audit.
What else could you do?
I’ll close with this quote by Jim Rohn who said, “One of the greatest gifts you can give anyone is the gift of attention”
Written by Florin Lungu
With 12+ years of international experience in leading and training people in international corporations, 6+ years in the personal and corporate development industry, and 5+ years of entrepreneurship, Florin Lungu has learned a bit (often the hard way) about embracing change, leading people, and business mindset.
Born and raised in Romania he worked in France and relocated to Sweden where he now provides organizational development services to the international business community. He holds an MSc in Automotive Engineering, he is a Certified Behavioural Analyst and part of the biggest professional coaching & training organization in the world and provides business growth solutions to SME’s.
Here is how you can connect with Florin.
Subscribe to Entrepreneurial Mindset Thoughts daily at www.florinlungu.com
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