Stakeholder Information System - Teena Ogbugoh

TEENA OGBUGOH - BUSINESS PROCESSES & PEOPLE TALK WITH TEENA

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Introduction

Information is critical and important in any business or organization. How an organization manages and stores the information necessary for its continuity is crucial to its sustainability. 

As an entrepreneur or business owner, your business is an ecological system and as such, the information system must deal with the whole environment to help you and your executives understand what is going on. The stakeholders include users, providers, influencers and governance. You need an information system that deals with all stakeholders because people believe what they want to believe and what is strongly desired is easily believed. The truth is that until you fully understand what is going on, your judgments will be distorted, flawed, subjective or incomplete

Show Objectives – The Why
The focus of the show is to help business owners and executives gather and organize data and make sense of what is happening inside and outside their business. Every organization needs records of its activities to find the cause of problems and proper solutions. Information systems come in handy when it comes to storing operational data, communication records, documents, and revision histories.

​Key Issues - Owner Perspective:

1. Business owners do not engage all stakeholders in strategic decisions.
2. Stakeholders have different priorities.
3. Business owners fail to find shared interests/common ground.
4. Change management and communication is non-existent or poor.

What You Need to Know – The What

1. Customers are key stakeholders and need to be treated with respect.
2. Stakeholders need clarity to stay engaged.
3. Understand the relationship of stakeholders.
4. Devote time to communicate with stakeholders.
5. Stakeholder information process can be complex.

What You Need to Do – The How

1. Identify and engage stakeholders.
2. Gather data from stakeholders.
3. Diagnose data collected to identify problems.
4. Select and prioritize goals with timelines.
5. Take action and implement.
6. Practice good communication.

 
Welcome to the world of entrepreneurship! Envision>>Empower>>Execute

• Previous: Episode 5 – Implementing Candor – How to have open communication and trustworthy conversations to ensure you are building trust in the business among employees and for your clients.
• Next: Episode 7 – Making the Shift for Multiplicity – Hiring the right people, ensuring you have managers and supervisors with the right skills

Written by: Teena Ogbugoh
The Founder of Joan Lugards Consulting Services; Executive Director for The John Maxwell Team one of the leading and largest global leadership and personal growth organization in the world; and the convener of Growth Mindset Leader Hub, a mentoring leadership and mindset group.

Teena serves as committee chair of the Youth Development Directorate on the President Advisory of The John Maxwell Team.

Connect to learn more of what Teena does and how she can bring value to you, your team and your organization 

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