EPISODE 13: Pulling It Together
This the third of a 4 part overview on our prescription for building a business that can withstand another global, unpredicted, and catastrophic event like the pandemic. Our week 2 show covered the prime element of this business model - the network effect. Last week we discussed how to build on the network by incorporating not only customers but to use alliances as a method of building core competence by outsourcing non-core functions. In order to make that work, today's show will cover what type of infrastructure is required to make it happen.
Keywords: network effect, core competence, outsourcing, managing quality, managing schedules, managing budget
EPISODE 14: What Is Autonomation - Your First Requirement
One of the reasons to not outsource and instead build internal capacity is the issue of controlling quality, schedules, and budget. We understand the fear of a component being ready or of usable quality as a product / service is being ready for delivery. If you don't attack the issue of a shared platform and methodology the chances are slim you'll be satisfied with how your outsourced functions are performing. Think "automation with a human touch.
Keywords: automation, autonomation, jidoka, lean
EPISODE 15: What To Look For In Platforms
There are many choices out there today that all work. The right choice depends on how well it fits the demands of your business. Since we are discussing using an alliance of providers to take over non-core business, your needs are across organizations. Here are the top 6 (1) intuitive, (2) scalable, (3) no coding, (4) integrates, (5) real-time analytics, and (6) affordability.
Keywords: user friendly, scalability, analytics, SaaS, work platforms, knowledge library
EPISODE 16: How To Manage Relationships and Work
This starts on a separate topic but let's review. Your Vision, Mission, and Operating Principles (Values) need to be compatible. The same for business goals and objectives. Nothing has to match, you're looking for compatibility. Assuming this prework is completed, next is an agreement on scheduling and budget. Charting roles & responsibilities is critical so everybody knows what is required and when. Most platforms will provide those features and the last element and most critical is training and communication.
Keywords: work processes, training, alignment meetings, calibration meetings, results meetings, celebration meetings, ad-hoc meetings
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