RJ Lewis – Planning Out Loud Show
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Ever buy a car?
What was the greatest priority for you?
At the end of the day, no matter what your top priority is, you want to have a reasonable surety that the thing is going to both keep running and [🤞🏾] look good doing it.
When you focus on your business operations, you're buying that car all over again. That fine tuned machine that delivers you to exactly where you need to be...or not.
Today we're going to focus on that aspect of this "car buying" experience AND try not to let the metaphor get too far away from us.
By the end of our time together you'll be able to better understand how your business activities [or lack thereof] are all governed by the underlying structure of your business and how that support platform can make [or break] the bank for you.
🎙 Listen → Apply → Engage
Do you have the adequate people, processes, and platforms to cover your core functional areas and achieve viability [read stability and profit]?
Core functional areas:
Our key strategy is define your value chain — how your product/service is valued – monetarily – by your end users — and use it to inform your process.
For product-based businesses this generally involves some prior planning that sets the stage for the customer to ascribe and assign value to the finished product that they encounter in the customer life cycle.
For service-based businesses customer value is measured via touchpoint [convenience point]:
When introducing people and platforms into your value chain, take a MUCH closer look at that secondary customer value. Think about autonomation - automation with a human touch - as a way to provide an unforgettable experience in a good way.
To get started, evaluate each core area as a support of your value chain and
The entire objective of each iteration of this process is to empower you and your people work in comfort.
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Written by Rahgna J. Lewis
An Army wife and mother of 3 living in the Richmond area of Virginia, USA, RJ is a digital experience and systems strategist.
RJ Lewis Digital is a consultancy that is helping CEOs like you simplify and streamline their business operating system strategy by peeking at the digital systems you use to deliver your programs, communicate with teams, organize workflow, onboard staff and convert lurkers to clients. This agency's specialty is to ALIGN ALL THESE SYSTEMS so you and your company can flourish.
Videos and social media posts are all fun and sexy, but WHAT'S HAPPENING BEHIND THE SCENES IS GONNA MAKE (or break) your company BANK.
Visit justrjlewis.com to learn more about designing a business operating system strategy – an audience-focused digital ecosystem for your business.
Instagram: @talk2rj | Facebook: @RJLewisDigital | LinkedIn: @talk2rj
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