THE POWER IN KNOWING - Sarita Johan

Sarita Johan - "Build Your Core"

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Introduction
As your business is growing and you have people joining your business it is important to have tools that allow you to keep track on how your people are performing. In this modern world we measure lots of things, from sleep, to movement to diet etc. In your business you must be able to track whether your people are performing or underperforming. Individual dashboards are visual aids that allow you to know whether you are moving in the right direction, they tell a story. Before we develop the individual dashboards, we need well developed metrics and KPI’s. KPI’s need to be linked to your business goals.  

Show Objectives
The objective for this week is to discuss the benefits of tracking your people’s performance by having individual dashboards, the power is in the knowing, not the guessing. Before we do so we need to understand what we need to create meaningful KPI’s. You want to make sure that what you are tracking is meaningful and is linked to the business objectives and goals. The individual dashboards help you tell the story of how your employees are progressing, they can provide performance improvement opportunities and increased employee engagement. Furthermore, data can be used when conducting performance reviews. 

In the last 7 shows we covered the importance of core values, standard operating procedures, position descriptions, setting expectations and how all of this leads to clarity for you and your team allowing you and your business to achieve your business goals. 
The key to successful individual excellence lies in the combination of both skills and mindset. Adding people to your team is important and it is your responsibility to set people up for success. 

Join our community, check out our version of a Chamber of Commerce. Join Up and gain access to our Hosts and access our library of best practices.

Wishing you a fabulous end to your business week.
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Key Issues:
1.     KPI’s are not clear, what are we measuring and why?
2.     KPI’s are set at the top and don’t trickle down 
3.     Data not being used for improvement, set and forget 
4.     Information not shared
5.     Meetings are not being held regularly to discuss the data
 
What You Need to Know
1.     You need to be clear on what you want measure and how they will add value to your business
2.     Creating KPI’s to achieve buy in 
3.     KPI’s need to be communicated from top to bottom 
4.     KPI’s create clarity and allows you to measure, what gets measured gets done 
5.     Dashboards can be linked to performance to rewards
6.     Regular meetings to be scheduled frequently (weekly/fortnightly) to review the data 
     
What You Need to Do

1. Invest time in developing your KPI’s, it’s ongoing and it takes time, it is not a project but rather an ongoing evolution
2. Create KPI’s for the roles in your business and have the right people in the room when doing so
3. Ensure your KPI’s are in alignment with your business goals and that they are meaningful (avoid measuring everything)
4. When using the dashboard for performance reward, do ensure you have this in your budget
5. Set time in the calendar for regular review meetings with your people
6. First be clear on what you want to measure before getting a software solution

Written by Sarita Johan

We are approaching  the end of 2020, it is a perfect time to slow down to speed up. 

If you are committed to hit the ground running in 2021 and your aim is to get your team thriving I am offering my free Business Health check on-line tool, it will provide you with insights identifying where your focus is required. Contact me via e-mail for more information You can also join my community facebook group, where I will be sharing useful tools to help you on your people journey. 

Shows
Previous: Built your Core, Episode 7 Connecting people expectations to business goals
Next: Episode 9 Self-awareness 101

If you have any questions or would like more info on how to unlock your inner genius You can connect with Sarita on any of her social platforms or via e-mail.
W www.sjcoaching.com.au
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