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THE RICHNESS OF DIVERSITY - Sarita Johan

9/12/2020

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Sarita Johan - "Build Your Core"

IBGR.Network - PROFIT Radio.
Everything a business owner needs to start, grow, or exit a business. Grow With Us.

Introduction
As a Business Owner, entrepreneur, Manager you discover that in order to scale your businesses you people. And not just people, you need the right people. How do you get it right? By employing a diverse group of people that are hired for their unique talents and skills. Employing people is without a doubt one of the biggest investments you will make in your business. 

Initially investing time and resources to find the right fit for each unique role, then it’s about continuing their development and equipping them in such a way that you can ultimately delegate and have the business run without us. Sounds like a pretty sweet deal doesn’t it? 

Having your people operate from their strengths and know their roles-- both of which are critical for the overall success of a business,- something magical happens. As Jack Welch states, “Before you were a leader it was about growing yourself, now that you are the leader it is about growing others”, no truer word said.

Show Objectives - The Why
When it comes to leadership and growing our people into leaders themselves it is important to create diversity within your team, develop good structures, SOP’s and regular feedback processes. You want clarity, confidence, communication and commitment to be at the forefront of your Business. 

The key to successful individual excellence lies in the combination of a person’s behaviour, values and personal skills.The key to a successful leader is their level of self-awareness and authenticity. Why? As a base you need to understand yourself before leading others. By understanding where you have clarity and focus it becomes easier to coach your team.

.In the last 8 shows the focus has been on the building blocks from values, to clear expectations, to measuring your peoples performance. 

Key Issues - Owner’s Perspective
  1. individual performance = individual treatment, team performance = team treatment,
  2. all leadership styles are driven by the behaviours of others,
  3. your evaluation of behaviour is by task, not an overall assessment,
  4. the goal is to train and develop people to achieve mastery as quickly as possible.​

A great book to read is Primal Leadership in which Daniel Goleman, Richard Boyatzis & Annie McKee describe the six distinct emotional leadership styles. Each of these styles has a different  effect on people's emotions, and each has strengths and weaknesses in different situations.

The Six Emotional Leadership Styles are 

Four of these styles:
1. Authoritative,
2. Coaching,
3. Affiliative, and ... 
4. Democratic
... promote harmony and positive outcomes, ...

while two styles
1. Coercive and ...
2. Pacesetting
. ... can create tension, and should only be used in specific situations.

Goleman and his co-authors say that no one style should be used all of the time. Instead, the six styles should be used interchangeably, depending on the specific needs of the situation and the people that you're dealing with. 

So in summary which style you adapt to will often be in response to the behaviour of others.


What You Need to Know - The What for individuals
When it comes to the critical success factors of an individual it is important to understand:
  1. People's behaviours, understanding their preference when in their relaxed or stressed style versus their adapted preference. This deeper understanding allows you to strengthen your outcomes 
  2. Their values, understanding what motivates and drives the individual
  3. Personal skills and talents, what is their ability and competence. Did you know you have 77 natural talents and skills.

What You Need to Know - The What for teams
When it comes to the critical success factors of a team we can summarize it across these 4 areas:
  1. Clarity
  2. Communication
  3. Confidence
  4. Commitment

What You Need to Do - The How with individuals
  1. Gain understanding of their strengths in the world of work and in the world of self 
  2. Built on a providing a trust environment/safe place
  3. Regular reviews with the individual asking good questions. Eg

What You Need to Do - The How with teams
  1. Communication throughout the business
  2. Encourage collaboration, run regular team building activities, training and development 
  3. Give and ask for feedback

The goal is to understand your people and know when to address what is individual performance and what is team performance.

Wishing you a fabulous end to your business week.
Written by Sarita Johan

We are approaching  the end of 2020, it is a perfect time to slow down to speed up. 

If you are committed to hit the ground running in 2021 and your aim is to get your team thriving I am offering my free Business Health check on-line tool. Book in your time here 

If you have any questions or would like more info on how to Play your A-Game from the Inside Out then see below links where you can find me. 

Website Email Linkedin  Instagram

Shows
Previous: Build your Core, Episode 9 Self-awareness 101
Next: Episode 11 Autonomy, the key to people excellence

​

P2.10.3AA

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